Hi everyone. I have recently purchased an orbi wifi to extend the wifi in my house . I have installed it and it seems to be working fine with the coverage . I have tested the internet speed with speedtest by Ookla and when i am connected to the orbi router i have a good download and upload speed but when i am connected to the sattelite i still have a good download speed but no upload speed at all . Can anyone help me with this problem ?

I have my 2 x RBS50's hard wired to my RBR50 since they are so far apart... they could communicate, but I presume that since the distance is so far, it would be a significantly degraded rate due to weak signals. I think the idea of hard wiring temporarily your router and satellite together is a great idea and seeing what the result of that speed test is. Make sure you fully reboot everything after setting up for the test to ensure the system is fully set up for wired backhaul.

When I connected the router and the satellite the satellite was blue on the top so the connection should be ok . But because it is easy to try it I will try to move them closer together tomorrow . Thanks

If the second screen shot was when you were standing close to the router then the MAC ending with 8f:ca is the Satellite and 6f:27 is the Router. Please deactivate Daisy Chain, you don't need it, the network from the Satellite just imposes interference on the network from the Router since both transmit on the same channel.

Yes , I think you are right. Thanks all of you for all your support , it has been very helpful even though it did not work. I have learned a lot about my WiFi that I never knew before. I will remember to post it here when I get a new one that is working ...

What troubleshooting steps have you taken?

No upload on sattelite | NETGEAR Communities

35 Replies

randomousity
Luminary
Jan 16, 2019
What troubleshooting steps have you taken?
- Geniet
  Guide
  Jan 16, 2019
  I have tried to make a factory reset , other than that i have only tried to run a speedtest with a cable from the sattelite to see if it was better. It was the same problem , I dont really know what to do about it...
  - ekhalil
    Master
    Jan 16, 2019
    Geniet wrote:
    I have tried to make a factory reset , other than that i have only tried to run a speedtest with a cable from the sattelite to see if it was better. It was the same problem , I dont really know what to do about it...
    
    This is apparently an issue in your backhaul.
    
    1. For testing purposes, please get the satellite and router closer to each other and see if that makes an improvement. If it does then this shows that the distance is too long or you have much disturbance on the radio channel
    
    2. You can also test to have a cable between router and satellite to confirm if the issue is in the satellite/router or if it's just the wireless backhaul.
FURRYe38
Guru
Jan 16, 2019
Can you try the following, while the satellite is connected, use a wired PC connected to the satellite. Manually re-load v210 FW on to the satellite. After it's loaded. Remove it from the Orbi Router, then do a factory reset on the satellite. Using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then re-add it to the Orbi router. If the upload still doesn't do anything, You might try a factory reset on the base router as well. If even after this the satellite doesn't operate correctly, I would contact NG support and ask about an RMA.

Geniet wrote:

Hi everyone.

I have recently purchased an orbi wifi to extend the wifi in my house . I have installed it and it seems to be working fine with the coverage . I have tested the internet speed with speedtest by Ookla and when i am connected to the orbi router i have a good download and upload speed but when i am connected to the sattelite i still have a good download speed but no upload speed at all . Can anyone help me with this problem ?
ekhalil
Master
Jan 17, 2019
Geniet wrote:

...... I have tested the internet speed with speedtest by Ookla and when i am connected to the orbi router i have a good download and upload speed but when i am connected to the sattelite i still have a good download speed but no upload speed at all . ......

One question, do you see the upload speed issue similarly on wireless as well as wired devices connected to the satellite?
- Geniet
  Guide
  Jan 17, 2019
  Actually I have not tried a wired speed test from the satellite yet , I will try that later ..
  - ekhalil
    Master
    Jan 17, 2019
    Geniet wrote:
    Actually I have not tried a wired speed test from the satellite yet , I will try that later ..
    
    Please check it, there are two possible issues:
    
    1. If wired devices also have the same issue then we will be sure that the issue is in the wireless backhaul. For this please make a wifi scan and see which channel is being used for the wireless backhaul. We can try to change that channel to another channel and test.
    
    2. If wired devices do not have an issue, then it's only the fronthaul in the satellite that has issues. To try to fix let's try to change the radio channels that you are currently using. Please check in >> ADVANCED >> Setup >> Wireless Setup which channels are set in your Orbi now.

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No upload on sattelite