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Timmeh1's avatar
Timmeh1
Aspirant
Feb 24, 2019

obri stopping ipad ios updates

Hello,

 

I have the Orbi RBR20 set up in my residence and since I've hooked everything up, my ipads and iphone will no longer do ios software updates.  Suggestions?

 

I've got 5 devices and all of them are doing the same thing thing.  Saying Netgear orbi and all other items could not be downloaded.

8 Replies

  • What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?


    Timmeh1 wrote:

    Hello,

     

    I have the Orbi RBR20 set up in my residence and since I've hooked everything up, my ipads and iphone will no longer do ios software updates.  Suggestions?

     

    I've got 5 devices and all of them are doing the same thing thing.  Saying Netgear orbi and all other items could not be downloaded.


     

    • Timmeh1's avatar
      Timmeh1
      Aspirant

      Sorry, not sure what FW is/means

      The Modem is a a Smart Rg - ( Primus is the service provider )

      The orbi is pulled into my Smart RG modem and then im using orbi as my wifi in my house.  Not sure if that is AP mode or operating in a Router system

      • FURRYe38's avatar
        FURRYe38
        Guru

        FW = Firmware

        Is there a model# on this ISP modem? 

        Possible this modem already has a built in router and WiFi which the Orbi does as well.

        Couple of options,
        1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
        2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
        3. Or disable all wifi radios on the modem leaving it in router mode and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

         


        Timmeh1 wrote:

        Sorry, not sure what FW is/means

        The Modem is a a Smart Rg - ( Primus is the service provider )

        The orbi is pulled into my Smart RG modem and then im using orbi as my wifi in my house.  Not sure if that is AP mode or operating in a Router system