NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi - random reboots
Hi guys,
Bought an Orbi around two weeks ago, everything was going fine until one week ago when the random reboots started.
It most recently rebooted just 40 mins ago, as is reported within the show statistics screen. System Up Time 00:41:39
Has anyone else ran into this?
BTW, I'm running firmware V1.8.0.6
Thanks
Chris
A quick update.. after swapping out the unit, everything now works fine!
Must have been a hardware issue.
The RMA process was very straight forward here in Australia, a replacement unit was sent out along with a return con note.. all too easy!
9 Replies
Hello vanishevo
How often is it rebooting?
DarrenM
Hi DarrenM,
So far, around every second or third day. The current uptime is 1Day 16Hrs, which is just before I made the post.
Some futher info around the setup: Router is in AP mode, patched into a brand new Telstra (an Australian Telco) supplied VDSL router.
Thanks
Chris
Hello vanishevo
Have you noticed if you main router/modem is losing internet connection at the same times the orbi reboots?
DarrenM
- Hi Darren,
It just rebooted itself again, was plugged directly into the wall.
Have you heard of anything like this before? Sounds like I'll need to return it.
ThanksHello Vanishevo
Yea you may need to exchange it or contact support.
http://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
Happening to me as well. Very irritating problem.
A quick update.. after swapping out the unit, everything now works fine!
Must have been a hardware issue.
The RMA process was very straight forward here in Australia, a replacement unit was sent out along with a return con note.. all too easy!
