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Forum Discussion
Doug-48051
Jul 17, 2017Luminary
Orbi AC3000 - Amazon Dash Wand does not see 2.4Ghz network
I have an Orbi AC3000 on FW1.12.0.18. Everything appears stable, with one small issue. Today we purchased an Amazon Dash Wand. This is a small mic device that functions with Amazon Alexa. The wand...
- Jul 18, 2017
Issue Resolved
The first time I tried to connect the Amazon Dash Wand
the Orbi Access Control was set to NOT ALLOW New Devices.
The Orbi automatically added the wand to a reject list.
So on my second connect attempt
I opened the Access Control from the Web UI. BUT the Wand was still listed on the reject under a random device name. WNC-00-00
Once I opened the Access to add New Devices AND Removed the wand device from the device reject list the Amazon Wand was able to connect to the orbi without any issues.
Hydro130
Jul 17, 2017Luminary
I can't spaek to the Wand itself, but I can confirm that I have a few 2.4-only devices (Leeo, printer, Kindle, and an older Amazon Fire tablet) that have all always connected fine and without any hoop-jumping to my Orbi (including this latest Orbi f/w).
Good luck - I hope it works out eventually!
rhester72
Jul 17, 2017Virtuoso
My wand connected to and was/is working fine on both of the last public firmware releases, FWIW.
Rodney