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Forum Discussion
Nopro
Sep 08, 2017Follower
Orbi AC3000 and Xfinity router/wifi issues
I just tried to activate my Orbi router and satellite using the phone app. I followed the instructions and everything seemed to go well. The phone app said it was successful! I had also previously pu...
Famousunknowns
Jan 02, 2018Aspirant
Did you find a solution to your problem?
maclum
Jan 22, 2018Aspirant
I hade the same problem, the Netgear support had me
1. log into the xfinity gateway by connecting ethernet cable to my laptop typing https://10.0.0.1 into my browser
2. turn of the bridge on the gateway (off=modem+wireless router activated)
3.disable the the two wireless bands 2.4gb and 5gb (all from the browser)
4. then I connected a ethernet cable to the Obi router and completed the set up using the orbi program that was downloaded onto my laptop.