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diamondscar's avatar
Oct 22, 2016

Orbi Access Control Firmware 1.3.0.12

I just updated my Orbi Router and Satellite to the latest firmware, 1.3.0.12.  I'm using Access Control to limit access to the network.  I have a Tivo Mini hooked up to the ethernet port of the satellite, and it was connected and allowed to network access before the firmware update.

Now when I enter access control, the Tivo Mini shows as "blocked", and even if I select the device and click "allow", it stays blocked.  That's the first issue.

The second issue is that it's not actually blocked (nor do I want it to be).  It's able to connect to the network and access the internet just fine.

I tried to block and unblock it and it didn't work.  Not sure what the issue could be except a firmware bug.

13 Replies

  • Have you tried deleting the Tivo and adding it back? 

     

     

     

     

  • just a quick question

     

    what is the orbi connected to on its wan side ? is its directly to the internet or through another router / modem

     

    as depending on this you might stilkl be able to control access with the upstream device

    • dpdurst's avatar
      dpdurst
      Luminary

      If its truly hung in the software you go to Administration and then Backup and try to erase and default the Orbi and see if this resolve the issue then.


      • dpdurst wrote:

        If its truly hung in the software you go to Administration and then Backup and try to erase and default the Orbi and see if this resolve the issue then.


        yup click on

         

        revert to factory default settings

         

        allow the orbi to restart and redo the initial setup

         

         

  • Thanks for all the input.  I'm not going to do anything since it's only an interface issue and not something that's actually affecting the functionality.  If it gets to the point where I need to block or unblock something and I can't, I'll try the backup/factory default route.  I just thought Netgear should know and see if anyone else had the issue.

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello everyone

       

      The Access control bug should be fixed in the latest Firmware 1.4.0.16 can someone confirm that this has resolved the issue.

       

      Thanks

      DarrenM

      • Unfortunately, this appears to persist for me.  I've tried allowing it, blocking it and re-allowing it, and manually editing the access.  None have worked.  It still says "blocked" but continues to be able to access the network.