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Forum Discussion
Orbi and satilite go offline daily
Model RBR20 filmware 2.2.1.210
WiFi Connection goes off daily. I need to reboot it via app to get it back online. Please help!
WiFi Connection goes off daily. I need to reboot it via app to get it back online. Please help!
9 Replies
What is the Mfr and model# of the ISP modem the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
- I have had a similar problem. My orbi was great for about 95 days. now, i have to reboot it daily. My Asus would do this automatically. It is annoying and frustrating.
What model Orbi do you have?
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
duanemusser wrote:
I have had a similar problem. My orbi was great for about 95 days. now, i have to reboot it daily. My Asus would do this automatically. It is annoying and frustrating.Hi duanemusser
Do you have the latest firmware (v2.3.0.32) installed? If not, please update the firmware and let us know of the result.
Regards,
Blanca
Community Team- Blanca,
I do have the latest firmware.
As far as the previous suggestions, my signal inside is fine. It keeps dropping connection to the internet. My fiber modem is working fine.
Unless my ISP started enforcing DHCP expiration, I don't know what else would case it to stop connecting.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
duanemusser wrote:
I have had a similar problem. My orbi was great for about 95 days. now, i have to reboot it daily. My Asus would do this automatically. It is annoying and frustrating.
