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Orbi assigning 1 satellite out of range address
Router is set as DHCP server set for range of 10.0.0.2 to 10.0.0.254. There are 2 wired satellites. One is correctly assigned 10.0.0.3 but the other is assigned 192.168.1.250. All other devices are correctly assigned within the range. I have tried turning off and on DHCP on the router, rebooted many times, reset the modem and rebooted again. Still no luck. Any ideas? Thanks in advanced.
Even though I had rebooted the Orbi router several times and had done a factory reset of the miss-addressed satellite several times over many hours of pulling my hair last night, this morning I reset the satellite one more time and it miraculously got a new address in the right range. I have no idea why. (I have Google Fiber and the modem is just a modem. The Orbi is the only router giving out addresses on my network.) I have seen this behavior one other time on my mesh where it took about 8 hours or so for the Orbi router to give the second wired backhaul satellite a proper address. This is using latest firmware V2.7.3.22. The other wired satellite gets assigned a correct address right away. They are not daisy chained. And the satellite getting the right address first is not always the same satellite.
7 Replies
The default ip address for the satellites is 192.168.1.250.
so for some reason, its not syncing.
What firmware is on the router?
What firmware is on the satellites?
What modem/gateway is the router connected to?
Do you have the satellite hardwired into a switch or into your gateway?
Since the orbi is on the backup ip address (10.0.0.1), I'm suspecting your gateway is a modem/router combo device.
It causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
beguna1 wrote:I have tried turning off and on DHCP on the router, rebooted many times, reset the modem and rebooted again. Still no luck. Any ideas? Thanks in advanced.
Also, if you have not tried resetting your satellite then try that: https://kb.netgear.com/000062566/The-router-and-satellite-of-my-Orbi-RBK13-are-not-syncing-what-do-I-do#:~:text=Using%20a%20paper%20clip%20or,LED%20to%20pulse%20white%20again.
Even though I had rebooted the Orbi router several times and had done a factory reset of the miss-addressed satellite several times over many hours of pulling my hair last night, this morning I reset the satellite one more time and it miraculously got a new address in the right range. I have no idea why. (I have Google Fiber and the modem is just a modem. The Orbi is the only router giving out addresses on my network.) I have seen this behavior one other time on my mesh where it took about 8 hours or so for the Orbi router to give the second wired backhaul satellite a proper address. This is using latest firmware V2.7.3.22. The other wired satellite gets assigned a correct address right away. They are not daisy chained. And the satellite getting the right address first is not always the same satellite.
Either way, glad you got it fixed!
Might want to mark it solved so others aren't still trying to fix something already taken care of 🙂
Hi beguna1,
I am happy that you were able to sort this issue out. There are times when we have to be persistent when dealing with technical anomalies. From your previous post, it looks like you have an RBK50 Orbi system.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.4.24
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
(Please ensure you update the satellites first. )
Best,
Kevin
Community TeamBe sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemUpdated the firmware on the 2 satellites and the router and backed up the configuration. (The satellites were correctly assigned addresses this time around.) Thanks again.
