I cannot login to CBS all access through the Orbi. I have triedhttps://community.netgear.com/t5/Orbi/Orbi-Blocking-Websites-Solved/td-p/1677125 Tried using a different DNS server, no luckI tried resetting my router. Still didn't work I have Netgear Armor disabled. It doesn't matter if I use a PC or Roku, I can't login. I've have tried multiple browswers, PCs, hardwire and wireless. I connected directly to my modem and I can login fine. I also tried my old router and I can connect fine. It only affects the login. If I connect to a different network to login, then I can switch back to the Orbi and still stream.I can get to the login page, put in my credintials, click login, then nothing. It just sits there. CBS is the only site I seem to be having issues with. Netflix works fine.

I never did figure it out. I reset the router and modem, and didn't try to log in again for 24 hours, then I was able to log in again. I got logged into CBS on my Roku, and then left it alone. It seemed to stay logged in after that.

Sorry I am not a subscriber to CBS. Can you please confirm that on web browsers, you go to this web site:https://www.cbs.com/cbs-all-access/signin/ Do you sign in with user/password, Facebook, or TV Provider credentials?

Would also help to know:Specifically what modem (brand & model) the Orbi is connected to, andIf Orbi is in "router" (the default) or Access Point (AP) mode.Thanks

That is the site I go to to log in. I can get to that page, but when I click continue, nothing happens.I use a username and password.

CrimpOn wrote:Would also help to know:Specifically what modem (brand & model) the Orbi is connected to, andIf Orbi is in "router" (the default) or Access Point (AP) mode.ThanksI use CHarter Spectrum. I don't know that modem it is.The Orbi is in the default router mode.

Orbi can't login to CBS | NETGEAR Communities

21 Replies

CrimpOn
Guru - Experienced User
May 01, 2020
Sorry I am not a subscriber to CBS. Can you please confirm that on web browsers, you go to this web site:
https://www.cbs.com/cbs-all-access/signin/

Do you sign in with user/password, Facebook, or TV Provider credentials?
- siuengr
  Tutor
  May 01, 2020
  That is the site I go to to log in. I can get to that page, but when I click continue, nothing happens.
  I use a username and password.
CrimpOn
Guru - Experienced User
May 01, 2020
Would also help to know:
Specifically what modem (brand & model) the Orbi is connected to, and
If Orbi is in "router" (the default) or Access Point (AP) mode.
Thanks
- siuengr
  Tutor
  May 01, 2020
  CrimpOn wrote:
  Would also help to know:
  Specifically what modem (brand & model) the Orbi is connected to, and
  If Orbi is in "router" (the default) or Access Point (AP) mode.
  Thanks
  I use CHarter Spectrum. I don't know that modem it is.
  The Orbi is in the default router mode.
  - CrimpOn
    Guru - Experienced User
    May 01, 2020
    Thanks for the information. I also use Spectrum. would you happen to know the firmware release on the Orbi?
    On the Orbi web interface, it is in the upper right corner.

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Orbi can't login to CBS