I have 3 Orbi RBR50 setup in my house. I am seeing issues with anyone connected to the satellite units seeing inconsistent speeds. So I plugged a laptop into the main unit and one into the first satellite. I ran a simple ping -t test. The times are usually good, but every few packets there is a spike. This is with both laptops plugged in to Ethernet ports. I am running Firmware v2.3.5.30. I have a default setup and wondering if there are some parameters I should change? Or is there a way to detect signal strength between the boxes or anything else that might indicate why they seem to have issues with consistency.

I would ping test with the PCs connected to the back of the RBR first. then both connected to the RBS 2ndly. Ping testing over wireless maybe problematic and inaccruate as there are many factors in wifi that can lead to false positives. Pings won't be the same or anywhere near what wired pings are. CB01 wrote:I have a PC in the RBR and a laptop in the RBS. I am pinging from one to the other. So both are on wired connections.

Quick Update I downgraded the firmware in the RBS and RBR to 2.3.1.44Runing the same ping test with a PC in the Ethernet port on the RBR and a laptop on the Ethernet on the RBS the ping times are way more consistent. There is some variance from 5 to 22ms. But that is way better than the 5 to 800ms I was seeing with the firmware 2.3.1.48. The speedtest numbers are about 1/3 when run from Ethernet on the satellite vs the router. I will see if the stability is enough to work for a day or two and then I will see what I can do to increase the throughput. Thanks for all the suggestions so far.

What is the Mfr and model# of the ISP modem the NG router is connected too? What is the size of your home? Sq Ft?What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings Try disabling the following and see:Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Has a factory reset and setup from scratch been performed since last FW update?

Home is around 3800 sq ft on two floors. I have the main unit RBR50 and RBS50 that I was testing both on the main floor. I would say they are 50ft plus between them. Is 30ft the min or max suggested distance between? The 3rd unit is an RBS50 is upstairs and is located between the other two. The network map on the app shows both RBS connecting to the RBR50. I will try putting them all on the same floor and see if that helps. 2.4GHz is set to Auto5GHz is set to 48 2 Neighbors have WiFi, but my signal strength is much higher. Beamforming and MIMO are both enabled already. I will check other settings are as mentioned after I try moving the units around. There are new units. Initial configuration pulled down this firmware version. No reset was done afterwards. Should it be?

Didn't mention it, but I am using Spectrum as service provider. But I am seeing issues with pinging two units that are hardwired into Orbi boxes. Spectrum Cable Modem is Hitron E31N2v1. It does not have WiFi enabled.

Orbi connection inconsistent speed

17 Replies

FURRYe38
Guru - Experienced User
Aug 20, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Has a factory reset and setup from scratch been performed since last FW update?
- CB01
  Tutor
  Aug 20, 2019
  Home is around 3800 sq ft on two floors. I have the main unit RBR50 and RBS50 that I was testing both on the main floor. I would say they are 50ft plus between them. Is 30ft the min or max suggested distance between? The 3rd unit is an RBS50 is upstairs and is located between the other two. The network map on the app shows both RBS connecting to the RBR50. I will try putting them all on the same floor and see if that helps.
  
  2.4GHz is set to Auto
  5GHz is set to 48
  
  2 Neighbors have WiFi, but my signal strength is much higher.
  
  Beamforming and MIMO are both enabled already.
  
  I will check other settings are as mentioned after I try moving the units around.
  
  There are new units. Initial configuration pulled down this firmware version. No reset was done afterwards. Should it be?
  - CB01
    Tutor
    Aug 20, 2019
    Didn't mention it, but I am using Spectrum as service provider. But I am seeing issues with pinging two units that are hardwired into Orbi boxes.
    
    Spectrum Cable Modem is Hitron E31N2v1. It does not have WiFi enabled.
Retired_Member
Aug 20, 2019
CB01 wrote:
I am running Firmware v2.3.5.30.

What were your 'speeds' BEFORE v2.3.5.30. ??
- CB01
  Tutor
  Aug 20, 2019
  I had never used it with any older firmware. This is a new setup.
  - CB01
    Tutor
    Aug 21, 2019
    I tried enabling the first list and disabling the second set. No real performance change. The wired connection on the satellite is still terrible. The app says the backhaul connection is good between the router and the satellite, but the ping time is still all over the place. It will be good for a few pings and then jump to 500ms. It just doesn't work. I can attempt a factory reset and rebuild, but any other suggestions prior to returning the units and trying another product?
    
    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
    
    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

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Orbi connection inconsistent speed