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Forum Discussion

LarryC1957's avatar
LarryC1957
Aspirant
Dec 23, 2016

Orbi Guest Network Access Control

If the access control option to Block all new devices is selected, do this also block all new devices from accessing the Guest network ?  If so, how does one block just new devices on the non-guest Network & allow Guests to access the Guest network?

9 Replies

  • The access control "black all new devices" definitely does block any request to the Orbi system. That includes Guest or the standard SSID. I have not found a way to separate this. However, that is my preference anyway as the guest network utilizes a less secure password and for that I want the added security benefit.

    • tsutaz's avatar
      tsutaz
      Guide
      I agree with you, I'm kinda liking that feature too, however, it's the wife that was complaining about the access. Guess she'll just have to learn how to unblock devices too. So given that my 13 year old quite often, has her friends from next door sleep over, just last night for example. They were not allowed on the guest network because they were blocked and I wasn't getting out of bed to unblock them. I don't mind giving them guest access, but when they leave, how do I know they are off the network, my my signal might actually reach the neighbors house.
      • Pesto242's avatar
        Pesto242
        Star

        Oh yes, I have a 2 year old girl so I don't have that issue yet.

         

        I think it would be very helpful if they could allow the genie app to unblock devices so that we can have people like our wifes easily do this. No way my wife will login to the webpage and try to find this.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello LarryC1957 

     

    It shouldn't block devices on the guest network if it is isolated from the main network.

     

    DarrenM

    • LarryC1957's avatar
      LarryC1957
      Aspirant

      Is the Orbi guest Network isolated from the Non Guest Network by design ?  If not, I guess the answers is when Block All Devices is on then all devices are blocked regardless of which network they're on.

      • rhester72's avatar
        rhester72
        Virtuoso

        LarryC1957 wrote:

        Is the Orbi guest Network isolated from the Non Guest Network by design ?  If not, I guess the answers is when Block All Devices is on then all devices are blocked regardless of which network they're on.


        It is.

         

        Rodney

    • tsutaz's avatar
      tsutaz
      Guide
      My wife attached to our guest network and when I looked at attached devices, the iPad was blocked. She wasn't able to do anything. I just purchased my Orbi and installed on Dec 28th, 2016. So, is there a way to separate blocked devices on Guest network vs Home network? Thanks
      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello tsutaz

         

        Have you updated to the latest firmware 1.4.0.34 customers have reported that is has been fixing the issue where devices show as blocked.

         

        DarrenM