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Retired_Member's avatar
Retired_Member
Dec 25, 2016

Orbi loosing port forwarding or something else happening

Mine hasn't had the internet loose connection any more, but I have an issue that is irritating.  You know in some games when you join up on each other, like Call of Duty Infinite Warfare or Black Ops 3, the NAT should be open and I even have port forwarding to keep it open instead of going to moderate.  Well it seems the ORBI does something that my port forwarding stops working and it goes STRICT after about a week. I have to reboot the ORBI to fix it and it goes back to Open.  This is getting on my nerves!

Troubleshooting

6 Replies

  • RonV42's avatar
    RonV42
    Luminary
    Dec 26, 2016

    Strange I have had the Orbi for about 3 weeks now and both my Xbox One's have open nat.  I don't manually configure any port opens in the router since the Xbox will open ports as needed.  

     

    If you have configured open ports make sure you are using a manually assined IP for your xbox in the configuration of your Orbi.  Advanced Tab / Setup /LAN setup and then you can reserve the address for your Xbox there.

     

    Now verify your Xbox has that address by gonig into settings, network and dispaly the network address and make sure if matches the reservation.  If it doesn't then reboot the xbox and check again.

     

    The last step is to verify your port opens.  There are many ports you need to open for Xbox:

     

    TCP: 53, 80, 3074
    UDP: 53, 88, 500, 3074, 3544, 4500

     

    Go into your Orbi to the Advanced Tab / Advanced Setup / Port Forwarding and adjust the ports there. 

     

    After that re-run  the network test on the XBox one to validate connectivity and Open NAT.  If it does go away after a period of time there is deeper diggings into the logs or you may have to open a service request with Netgear.

     

     

  • Retired_Member's avatar
    Retired_Member
    Dec 26, 2016
    It's actually for the PC version of the games. All ports are setup correctly for it as it shows open when it works right then after a week it goes to strict till I reboot the router. Very frustrating.
    • RonV42's avatar
      RonV42
      Luminary
      Dec 26, 2016

      Ok thanks for the info.  I assume you are using manually assigned IP address for the PC then.  Strange becuase I do have port forward to support my Media Server from outside the home and never seen it get blocked or disabled by the Orbi.  You may want to open a support ticket with Netgear on this one.

      • Retired_Member's avatar
        Retired_Member
        Dec 26, 2016

        Yes, sorry I should have answered that on the first post.  I have a static IP set on the PC, so the router sends the port fwd to that IP.  I may have to do it. Thanks.