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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
Ya, however you never did the factory reset so we can't know for sure about your system.
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1540727#M26894
The reset has worked for others:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
steve8411 wrote:It is a firmware issue.
You can factory reset till your paperclip turns to rust .... turn on/off whatever feature till your mouse battery dies... Ain't gonna solve anything.
Engineering has to fix the problem ....
At this point, from my limited experience with Orbi (three RBK53 kits from Costco), I don't think it's a firmware issue ... I think it's a hardware one.
First kit was DOA.
Second kit had constant drops despite multiple factory resets and settings configs. Default and with things switched off.
Third kit is the most stable I've seen, with zero problems using the same settings the second kit was using.
Some have mentioned early units 2016 era seem to have more issues then later production dates, 2017.
nbuubu wrote:At this point, from my limited experience with Orbi (three RBK53 kits from Costco), I don't think it's a firmware issue ... I think it's a hardware one.
First kit was DOA.
Second kit had constant drops despite multiple factory resets and settings configs. Default and with things switched off.
Third kit is the most stable I've seen, with zero problems using the same settings the second kit was using.
- I have RBK50 and RBW30 (or whatever the wall plugs are) and have found that main router, rock solid. RBS50 useless. Both wall plugs rock solid. So seems like my issues are with the original satellite. Have been using just router and wall plugs for nearly 2 weeks with no issue and now I see devices connect to all 3 whereas when it was just router and original satellite I rarely saw anything connect to the satellite and when it did most of the time it had issues connecting to internet. This is running the firmware for each from page one so for me could be a dodgy rbs50 all along.
FWIW, the first two bad kits I purchased in November 2017, and the latest one that seems to be working I purchased in April 2018. So pretty late in the production timeline.
Costco might have had a bad batch last fall, as the first unit siezed up when it tried to do its initial firmware update, and the second unit would constantly lose connections with one of the satellites. That second unit actually would glitch and show 4 satellites when there were only 2, even past multiple factory resets.
Have you tried getting the Original Satellite replace from NG support?
RJD wrote:
I have RBK50 and RBW30 (or whatever the wall plugs are) and have found that main router, rock solid. RBS50 useless. Both wall plugs rock solid. So seems like my issues are with the original satellite. Have been using just router and wall plugs for nearly 2 weeks with no issue and now I see devices connect to all 3 whereas when it was just router and original satellite I rarely saw anything connect to the satellite and when it did most of the time it had issues connecting to internet. This is running the firmware for each from page one so for me could be a dodgy rbs50 all along.Ok, reporting back again another week in with the new beta code.
Using 1x RBR50, 1x RBS50, 2x RBS40, 1x RBW30
My system is working the best it ever had since I bought it well over a year ago!
I'm finally able to move around with more or less seamless mesh. Previously I often had to re-start wifi on my iPhones or Macs when I moved around in the house because hand-over between the router and sats or between sats were not working properly. Now it does.
I also had a lot of issues with my wall plugg (RBW30) specifically, hanging clients and requiring regular reboots. Now it doesn't.I'm still also not experiencing the intermittent issue of wifi dropping on individual devices while still working on others.
Overall, I'm super-pleased with this BETA which has finally made my (big) investment worth-while.
I have a tick in all the boxes under Advanced Wireless;
x Implicit BEAMFORMING
x Enable MU-MIMO
x Enable Fast Roaming
- I purchased my original kit in Feb 2017 (£380 at the time) and wall plugs Jan 2018 so the original kit is out of the usual warranty period
angr wrote:Ok, reporting back again another week in with the new beta code.
Using 1x RBR50, 1x RBS50, 2x RBS40, 1x RBW30
My system is working the best it ever had since I bought it well over a year ago!
I'm finally able to move around with more or less seamless mesh. Previously I often had to re-start wifi on my iPhones or Macs when I moved around in the house because hand-over between the router and sats or between sats were not working properly. Now it does.
I also had a lot of issues with my wall plugg (RBW30) specifically, hanging clients and requiring regular reboots. Now it doesn't.I'm still also not experiencing the intermittent issue of wifi dropping on individual devices while still working on others.
Overall, I'm super-pleased with this BETA which has finally made my (big) investment worth-while.
I have a tick in all the boxes under Advanced Wireless;
x Implicit BEAMFORMING
x Enable MU-MIMO
x Enable Fast Roaming
I assume this setup is in an extremely large (read: > 7500 sq ft) space?
That many units is going to result in pretty extreme signal overlap otherwise, which would easily have explained your roaming issues irrespective of firmware level.
More does not always = better.