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Forum Discussion
jerich0
Apr 15, 2020Aspirant
ORBI RBK50 ethernet backhaul is not working - help
I have an existing RBK50 setup with 2 RBS50 satellites connecting via wireless to the RBR50, this setup is working great, but because of working from home, i've had to set up a home office in the bas...
plemans
Apr 15, 2020Guru - Experienced User
1. is any of the satellites on a differnent wan/lan from the router?
2. There's some tips for managed switches using orbi backhaul: https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/td-p/1613897
Not saying this is all needed. My managed switch has run fine and i haven't had to do anything to it. I've been recommeneded to disable IGMP protocols but I figure if somethings working, its not worth changing.
3. Some have had better luck setting up the orbi satellites with the router running in router mode during setup, and then switching it over to AP mode. might be worth a shot.
4. to get proper connection display with my orbi i've done it in this route:
Modem---->my RAX router---->lan connection---->Orbi in AP mode (wan port)----->lan connection---->switch---->rest of satellites.
not sure if any of this helps
- jerich0Apr 15, 2020Aspirant
thanks Plemens,
1. they are all on a 192.168.1.x subnet
2. i read about disablign IGMP... but i'm reluctant to do that since it's been working super well for a long time.... that said, i did briefly try and unmanaged switch, and nothing seem to help... same issue with magenta dot in the mobile app, adn random speed drops... it just doesn't feel like Ethernet backhaul "took"
3. to switch to router mode then to AP mode feels like i will have some down time with the wifi - the goal was to minimize downtime, now that home network infrastructure is mission critical for the family :)
4. i have 2 satellites where ethernet doesn't go, so wouldn't be able to wire them all up either.. Right now, what i have is WAN-->ER-X-->RBR50-->Switch-->RBS50-basement which is as simple as i can imagine it to be.
- FURRYe38Apr 15, 2020Guru - Experienced User
After swapping the switch out. What did the status say on the RBRs web page?
What is the mfr and model # of the unmanaged switch?
You might do this after you changed the switch out. Factory reset the RBS. First wirelessly connect the RBS to the RBR. Make sure the status appears on the RBR correctly. I would do this with the RBS in the same room as the RBR. Once done wirelessly. Connect the RBS via ethernet and let it auto re-sync. Check the status after about 5 minutes on the RBR. Should change to wired.
Green ethernet features seen on managed or non manged switchs can be another factor.
Historical posts regarding managed and green ethernet switches:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-in/m-p/1612052/highlight/true#M37974
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M38123
Green Switch: https://community.netgear.com/t5/Orbi/switching-requirements-for-ethernet-backhaul/m-p/1653718/highlight/true#M43817
https://community.netgear.com/t5/Orbi/Ready-to-chuck-this-system-through-the-window/m-p/1658470/highlight/false#M44394
https://community.netgear.com/t5/Orbi/Orbi-AC3000-with-Cisco-SG112-24-Switch/m-p/1700690/highlight/true#M51879
https://community.netgear.com/t5/Orbi/Orbi-Netgear-GS908E-100PES-Backhaul-Connection/m-p/1784425/highlight/false#M67633
https://community.netgear.com/t5/Orbi-AX/RBR850-Access-Point-wired-backhaul-amp-security-issues/m-p/1868322/highlight/true#M1498 - Retired_MemberApr 15, 2020
remember post 2
- theoakApr 15, 2020Luminary
I have an Orbi router and two satellites. One satellite is wired (port 1 from Orbi router to port 1 of Orbi satellite) directly to its router - nothing in the middle - just cable. The other is wifi backhaul. My Orbi system is in Access Point mode. I have a personal router connecting to the WAN port of the Orbi Router.
The router and and the wired satellite serve my downstairs. Think a rectangle with them positioned opposite diagonal corners. The wifi backhaul based serves my upstairs. Of course, depending on the device it will choose whatever access point it feels is best. The logical division however is reasonably held.
On reboot, I do find it takes the Orbi devices about 2 minutes to figure things out.
Are you using port 1 on both your router and satellite - with the switch in the middle? Anything else hanging off of that switch? Can you remove other devices off of the switch and see if that works? If yes, can you then isolate the Orbi to Orbi traffic in your managed switch?