ORBI RBK50 ethernet backhaul is not working - help

I have an existing RBK50 setup with 2 RBS50 satellites connecting via wireless to the RBR50, this setup is working great, but because of working from home, i've had to set up a home office in the bas...

jerich0

Aspirant

Apr 15, 2020

thanks Plemens,

1. they are all on a 192.168.1.x subnet

2. i read about disablign IGMP... but i'm reluctant to do that since it's been working super well for a long time.... that said, i did briefly try and unmanaged switch, and nothing seem to help... same issue with magenta dot in the mobile app, adn random speed drops... it just doesn't feel like Ethernet backhaul "took"

3. to switch to router mode then to AP mode feels like i will have some down time with the wifi - the goal was to minimize downtime, now that home network infrastructure is mission critical for the family :)

4. i have 2 satellites where ethernet doesn't go, so wouldn't be able to wire them all up either.. Right now, what i have is WAN-->ER-X-->RBR50-->Switch-->RBS50-basement which is as simple as i can imagine it to be.

FURRYe38

Guru - Experienced User

Apr 15, 2020

After swapping the switch out. What did the status say on the RBRs web page?

What is the mfr and model # of the unmanaged switch?

You might do this after you changed the switch out. Factory reset the RBS. First wirelessly connect the RBS to the RBR. Make sure the status appears on the RBR correctly. I would do this with the RBS in the same room as the RBR. Once done wirelessly. Connect the RBS via ethernet and let it auto re-sync. Check the status after about 5 minutes on the RBR. Should change to wired.

Green ethernet features seen on managed or non manged switchs can be another factor.

Historical posts regarding managed and green ethernet switches:

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ORBI RBK50 ethernet backhaul is not working - help