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Forum Discussion
SATCHIRATOR
Jul 22, 2020Aspirant
ORBI RBR20 CONNECTION ISSUES AFTER UPDATING TO V2.5.1.16
I just updated my Orbi RBR20 router to the latest firmware version V2.5.1.16 and i have a big connection issue which is the router keeps rebooting every 10 seconds, knowing that before this update my system worked extremely good, even trying to manually update with the ethernet cable the router keeps rebooting, so please if any one can help me to solve this issue, im really lost
Thank you.
I would make contact with NG support to see what options are available to you.
Good Luck.
7 Replies
- plemansGuru - Experienced User
Have you tried factory resetting? maybe an old setting is putting it in a loop.
While its powered on, push and hold reset for 7-15 seconds. You'll need to re-run setup.
- SATCHIRATORAspirant
YES i did it but nothing happened always the same issue
- plemansGuru - Experienced User
you can try recovering it via tftp.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash