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Forum Discussion
Orbi RBR50, ATT&T Pace, Sonos Connection Issue
Hello,
I am hoping someone can help me with this. I have an ATT Pace router/moden connected to my Orbi Router RBR50. When I use the Orbi under router operation mode, my Sonos works fine but I am not able to dowload or access the Apple App Store. I've already tried changing the Orbi to function in Access Point mode which solves that problem, but then I can't use my Sonos One.
It seems that once one problem is solved, the other arises. I currently have my Orbi mesh network with two Satellites in the house and they work fine.
Is there a way to configure the Orbi as a Router mode and overcome the issue with not being able to use the Apple App Store, Netflix, and etc.? That way my Sonos can work, because I am having no luck with my Sonos with my Orbi on Access Point mode. I only have one Sonos speaker and do not want to use a boost or sonosnet ( there is really no need for it since I only have speaker). I've tried everything, even changed the channel for 2.4ghz to channel 1 instead of having it on auto. So far, the only way my Sonos will work is if the Orbi is on Router mode ( I did change the 2.4ghz to channel 1 and the sonos will work for Pandora but not Spotify - says error playing queue 701). Im almost certain there is a way to configure everything to work seamlessly but I just dont know how, can anyone help me on this?
18 Replies
When you have your Orbi in router mode have you switched your AT&T pace over to bridged mode? I didn't see (i've missed stuff before) a model for the att pace but check your manual to see if there's a setting for bridged or modem only mode. You could be running into a double NAT situation.
How many Sonos devices (including bridges) are HARD WIRED into your network?
The other question above of is your original modem/router bridged with WIFI TURNED OFF when Orbi is in the Router mode?
Hello,
I only have one Sonos speaker operating on wi-fi.
I did turn off the WIFI for both 2.4 and 5ghz on the ATT modem/router model 5268AC, not sure how to switch the ATT modem/router to bridge mode.
Hello,
I am not sure on how to set to bridge mode, I am not well versed in configuring wi-fi. I have the 5268AC model and it serves as a router/modem. Can you let me know how I would be able to turn on bridge mode? I read somewhere that ATT modem/router's do not support bridge mode?
What FW is currently loaded?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem leaving it in router mode and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
cc1130 wrote:
Hello,
I am hoping someone can help me with this. I have an ATT Pace router/moden connected to my Orbi Router RBR50. When I use the Orbi under router operation mode, my Sonos works fine but I am not able to dowload or access the Apple App Store. I've already tried changing the Orbi to function in Access Point mode which solves that problem, but then I can't use my Sonos One.
It seems that once one problem is solved, the other arises. I currently have my Orbi mesh network with two Satellites in the house and they work fine.
Is there a way to configure the Orbi as a Router mode and overcome the issue with not being able to use the Apple App Store, Netflix, and etc.? That way my Sonos can work, because I am having no luck with my Sonos with my Orbi on Access Point mode. I only have one Sonos speaker and do not want to use a boost or sonosnet ( there is really no need for it since I only have speaker). I've tried everything, even changed the channel for 2.4ghz to channel 1 instead of having it on auto. So far, the only way my Sonos will work is if the Orbi is on Router mode ( I did change the 2.4ghz to channel 1 and the sonos will work for Pandora but not Spotify - says error playing queue 701). Im almost certain there is a way to configure everything to work seamlessly but I just dont know how, can anyone help me on this?
Hello,
Sorry, not sure what FW stands for. I am not familiar with configuring wi-fi settings. Most of the time I just have the ISP set everything up for me but they have not helped me at all with these issues.
How do I do this:
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
I have access to the admin for my ATT router, I just don't know how to configure DMZ or IP Pass-Through. Is the IP address the Orbi Router gets from the modem on the side of my ATT modem box?
- Please set the ATT router to DMZPlus Mode as follows:
1. Connect a computer to a LAN port on the ATT router and open the gateway home page at http://192.168.1.254.
2. Click the Settings tab, then click the Firewall tab.
3. Click Applications, Pinholes and DMZ.
4. Select the IP address assigned to Orbi.
5. Select Allow all applications (DMZplus mode).
6. Click Save.
https://community.netgear.com/t5/Orbi/Installing-Orbi-behind-ATT-Pace-5268AC-gateway/td-p/1234191
Modem FW may have broke good speeds between the modem and Orbi in router mode:
https://community.netgear.com/t5/Orbi/RBK50-Speed-Throttling-Wired-and-Wireless/td-p/1673291/jump-to/first-unread-message
