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Forum Discussion
Orbi RBR50 dropping WiFi flashing white multiple times/day
Multiple times per day my internet drops and Orbi flashes white. Firmware is v2.5.1.16. My wife keeps complaining as if I’m doing it on purpose. Ha. Please help.
5 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026- Modem is a Motorola surfboard SB6141. One satellite less than 30ft through an uninsulatet sheet rock ceiling in a 2000sq ft house. I tried redoing set up from scratch but problem persists. We do have quite a few WiFi neighbors in the area. I will try your recommendations and see if I have any luck. Thanks
If less that 30 feet, still maybe a bit too close. 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
- I changed all the settings as you recommended but the problem persisted. I was nearly ready to go full “office space” on my Orbi when I decide to unplug the satellite. Unplugging the satellite corrected the problem and WiFi signal has not dropped since. Any ideas on why this happened and how to fix. Satellite is now greater then 30ft from rbr50 but still causing problem
What model is your satellite?
Also try resetting the satellite and repair again. I have found sometimes pairing by pressing the pair buttons does not work correctly. So I generally use the app to pair the satellites. Probably doesn't make a difference, but my personal statistics are 60% on button pushing and 100% on using app.
