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he_sw's avatar
he_sw
Tutor
Mar 15, 2021

Orbi RBR50 loosing connection frequently

I  have Orbi RBR50 (v 2.7.2.104) with 2 satellites it has been loosing connection every 2 hours. Works fine after a reboot

The router is in router mode. Wow is the internet provider and there is no issue from there end as when a laptop is hardwired to modem there is internet access. 

Can someone pls help

19 Replies

    • he_sw's avatar
      he_sw
      Tutor

      Just checked the log. There is nothing about the internet connection

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        he_sw wrote:

        Just checked the log. There is nothing about the internet connection


        So it failed again already?  A reboot clears the Orbi log file.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

     

     


  • he_sw wrote:

    I  have Orbi RBR50 (v 2.7.2.104) with 2 satellites it has been loosing connection every 2 hours. Works fine after a reboot

    The router is in router mode. Wow is the internet provider and there is no issue from there end as when a laptop is hardwired to modem there is internet access. 

    Can someone pls help

     

    Another firmware update failure 

     

    roll your firmware back