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Forum Discussion
ORBI RBR50
I've been having trouble with my ORBI RBR50 losing internet connection frequently (several times a week and sometimes multiple times a day). It has the latest firmware update (V2.5.1.8). I do not have a modem and only one satellite. There is a straight connection into the router from my ISP. Any ideas/suggestions? TIA
8 Replies
Do both wired and wireless connections go down?
Have you ask the ISP to reset there side connection hardware?
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update? You might give this a try with the RBR.
Don't enable any Circle or Armor features...
1. Just the wireless connections drop. Wired connections are fine.
2. I have not spoken to ISP yet due to #1.
3. At this moment, I am only showing one other wireless network available which shows as a hidden network. Occasionally, I will see a couple of other neghbor networks show up.
I have not tried the factory reset yet. That was going to be my last resort.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Try a factory reset and setup from scratch. v2.5.1.8 works well for me and others.
dmccoy wrote:I've been having trouble with my ORBI RBR50 losing internet connection frequently (several times a week and sometimes multiple times a day). It has the latest firmware update (V2.5.1.8). I do not have a modem and only one satellite. There is a straight connection into the router from my ISP. Any ideas/suggestions? TIA
here's your problem: V2.5.1.8
others meant to mention that
- Here's another thing I totally forgot to mention. The router loses internet connection but the satellite does not. See attached screenshot.
dmccoy wrote:
Here's another thing I totally forgot to mention. The router loses internet connection but the satellite does not. See attached screenshot.that looks like the app which I wouldn't trust
