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Forum Discussion
Orbi RBR50v2/RBS50v2 Slow Speeds on Gigabit Internet
Hi there,
I currently own the Orbi Router RBR50v2 & Orbi Satellite RBS50v2 and currently have a Gigabit internet (A HFC connection).
On Ethernet, I get speeds of 940 Mbps (Download) and on Wi-Fi I am seeing speeds of 150-250 from a distance of 1m from the router.
My ISP has confirmed it does not seem to be anything on their end, and it could be the configuration of the router.
I am on the latest firmware on the Orbi and have tried basic troubleshooting, however, I have not made any progress.
I have a friend who has the same internet connection, ISP, router and basically has mimicked my setup and has no issues. They get around 600Mbps (Download) on Wi-Fi. I do understand different areas, house, interference can come into play hence why our speeds are different.
My ISP advised I should be able to get much faster speeds.
Does anyone have any ideas?
Thanks
8 Replies
What WiFi system does your friend have?
What device is being used to measure speed when connected using WiFi?
Which WiFi band is this device connected to? (2.4G or 5G) The web Attached Devices page, the Orbi 'app' Device Manager, or (sometimes) the phone's WiFi settings will display the frequency band and sometimes the WiFi Link Rate.
What WiFi system does your friend have?
Exactly the same as me.
What device is being used to measure speed when connected using WiFi?
- speedtest.net
- fast.comWhich WiFi band is this device connected to? (2.4G or 5G) The web Attached Devices page, the Orbi 'app' Device Manager, or (sometimes) the phone's WiFi settings will display the frequency band and sometimes the WiFi Link Rate.
5GHzI agree. 150Mbps is much lower than one would expect. It is either (a) the device (phone? laptop? tablet?) or a lot of interference from nearby WiFi systems.
If other WiFi devices show the same level of performance, it might be time to survey the 5G WiFi interference. There are tools that can show how many systems are nearby and what their strength is. The Orbi 'app' has a WiFi Analytics function which show the number of WiFi systems on each channel. Unfortunately, in many countries there are not many choices for users to pick from.
