NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Voodoo_ca's avatar
Voodoo_ca
Aspirant
Jul 24, 2018

Orbi RBR/RBS50 Firmware Updates

I have the WiFi system with a router and satellite.
Everything has been working fine until yesterday.
I saw there was an update to the v16 firmware so I let it update.
I have a couple issues now.
The strangest is the connection via WiFi from the orbi to my MacBook. It shows connected to WiFi, and it tries to load some pages - but it is SLOW. So bad sometimes that it disconnects. It was fine before the firmware upgrade and a hardware into the orbi to the computer works great. Also, there is an issue where the firmware on the satellite has a NA after it and keeps showing that there is an update.
Is the previous firmware v10?
Can I just do a manual install and downgrade?
Anyone else have these issues?
Chad

4 Replies

  • Try a full factory reset on the router and satellite. Setup the router from scratch. Don't add the satellite just yet. Test the routers wifi. If it seems good, then re-add the satellite. 

     

  • .16 update instructions say to install firmware manually not automatically. Try it again and reboot. 

  • Let us know if the suggestions have helped you.


    Voodoo_ca wrote:
    I have the WiFi system with a router and satellite.
    Everything has been working fine until yesterday.
    I saw there was an update to the v16 firmware so I let it update.
    I have a couple issues now.
    The strangest is the connection via WiFi from the orbi to my MacBook. It shows connected to WiFi, and it tries to load some pages - but it is SLOW. So bad sometimes that it disconnects. It was fine before the firmware upgrade and a hardware into the orbi to the computer works great. Also, there is an issue where the firmware on the satellite has a NA after it and keeps showing that there is an update.
    Is the previous firmware v10?
    Can I just do a manual install and downgrade?
    Anyone else have these issues?
    Chad



     

    • radamchak's avatar
      radamchak
      Guide

      .16 is supposed to be installed manually.. not automatically.. then do a factory reset after install. Yeah, i know, but hat's what they said.