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Solved
Orbi Satellites show wrong region
After upgrading the firmware to the latest, and a factory reset with the pin, the satellites still show region Europe. This needs to get fixed. There isnt even a way to remove a satellite. I have 2 satellites and they both sow Europe instead of USA. Any suggestions? Please note, I've already reset to factory default and went thru the whole setup process already.
I just factory reset mine and it now says North America.
16 Replies
My two satellites also show Europe as the region. The router shows North America, and I may have changed that myself in the Adavanced Settings.
Do you still have the orbi box if so check the bottom and should be a sticker and if its labeled RBK50-100NAS that would be the US version if not that may be why its showing as Europe.
DarrenM
The box says North America. I've called into tech support, they said they would email me back eventually. But now I'm noticing another problem with the satellites. I can no longer access them, the credentials keep failing. Anyone else not able to get into the satellites now?
I have the same issue.. I have to satellites and one of them was switched to Europe region with the last auto update of the firmware to
- Hardware Version: RBS50
- Firmware Version: V1.4.0.34
I confirmed it's a US model and that my router is set to US. It's only an issue with one of the two RBS units. I have done a reset and manually reapplied the firmware but no change
