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Orbi Traffic Meter stopped working
In the last several days the Traffic Meter on my Netgear Orbi system mysteriously stopped working. All entries reverted to zero even though I have traffic flowing every day.
I googled the issue and found a solution about turning of the "adjust for daylight savings time" option under the NTP Settings under the Advanced>Administration>NTP Settings.
When I turned this off and saved, magically the Traffic Meter readings came back and everything seems to be working fine now except that my "Orbi clock" is now off by 1 hour because the Adjust for DST option has been turned off.
Is this a known bug and is Netgear actively working to fix it?
Thanks.
Maybe I'm missing something but there seems to be a simple work-around for this.
Turn off DST and then select a time zone that gives you the correct time. That will provide traffic and the correct time. Come November when the time changes back, you can just adjust your time zone back to the correct zone for your location.
53 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Firmware v2.5.1.8
Orbi system connected to Comcast cable via a Motorola SBG6580 cable modem
What mode is the ISP modem working in? Router or bridged? This modem already has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
ronealwa wrote:Firmware v2.5.1.8
Orbi system connected to Comcast cable via a Motorola SBG6580 cable modem
ronealwa wrote:In the last several days the Traffic Meter on my Netgear Orbi system mysteriously stopped working. All entries reverted to zero even though I have traffic flowing every day.
I googled the issue and found a solution about turning of the "adjust for daylight savings time" option under the NTP Settings under the Advanced>Administration>NTP Settings.
When I turned this off and saved, magically the Traffic Meter readings came back and everything seems to be working fine now except that my "Orbi clock" is now off by 1 hour because the Adjust for DST option has been turned off.
Is this a known bug and is Netgear actively working to fix it?
Thanks.
so this has been an issue for 2 years and there is still no fix?
https://community.netgear.com/t5/Orbi/Orbi-Traffic-Meter-Issue/m-p/1499209
ronealwa wrote:When I turned this off and saved, magically the Traffic Meter readings came back and everything seems to be working fine now except that my "Orbi clock" is now off by 1 hour because the Adjust for DST option has been turned off.
Is this a known bug and is Netgear actively working to fix it?
Interesting report. Have you tried checking the Daylight Saving Time box again to see if Traffic Meter keeps working?
I have watched this forum for two years and this is the first report about this I remember seeing. My guess is, "No. This is not a 'known bug' and Netgear is not actively working to fix it." Netgear appears not to be fixing a number of really serious issues that affect many customers and prompt pretty angry comments on the forum. If there is a priority list, my guess is investigating an issue like this will be FAR down the list.
Hope this doesn't come across as too negative. I am one of those who are really happy with the performance of my Orbi and glad I bought it.
I did try turning the DST option back on and when I did, the traffic meter reverted to all zeroes again. So I can reproduce the problem consistently.
Oh well, I am just happy that I got a solution that got the traffic meter back working correctly. I can live with the clock being off an hour...until the fall when we go back off DST...lol
ronealwa wrote:I did try turning the DST option back on and when I did, the traffic meter reverted to all zeroes again. So I can reproduce the problem consistently.
Thanks for the report. I should have checked my own Orbi before responding. "Funniest thing", MY RBR50 Traffic Meter is also "zeroed out." When I turn it off and download 100mb of files, nothing shows. When I turn it back on again and download files, nothing slows.
What fun!
