NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BishopD's avatar
BishopD
Aspirant
May 30, 2019

Orbi Wifi

I have the base station and two satellites. I have noticed the remotes dont have lights on them after all is settled down.  should there be a light on top?  The reason I ask is I have Ring cameras and for some reason they seem to lose RSSI signal strength. It is like the cameras are only seeing the master station and not a satellite!

The cameras are only 10-15 feet from the sattelites so I know they are not to far away.

 

7 Replies

  • What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    top LED ring wil be OFF which means the systems is working: https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean


    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

    • BishopD's avatar
      BishopD
      Aspirant

      The house is 3,600 SQ ft.

      The front yard camera is about 8 feet from satellite. just through the wall. 

      The back yard camera is about 15 feet from satellite.

      Firmware is what came on the device. but purchase is new.

      system is set to auto.

      only two neighbors but they are not that close.

      not sure how to do all those changes, but I dont want a system I have to be a programmer to use. I wanted a TRUE mesh unit that all devices talk to each other and not have to talk directly to base.

       

       

       


  • BishopD wrote:

    I have the base station and two satellites. I have noticed the remotes dont have lights on them after all is settled down.  should there be a light on top?

     


    No.  After satellites fully connect to the router, there is no "ring light" at the top of the device.  Nor is there any light at the top of the router.

    • FURRYe38's avatar
      FURRYe38
      Guru

      There is a LED ring indicator at the top of the Orbi RBR. Thsi will be off when fully operational though. 

  • OH and my interent is cable modem from Charter (spectrum) and it is 100 megs.

    • FURRYe38's avatar
      FURRYe38
      Guru

      What Firmware version is currently loaded?

      What is the Mfr and model# of the ISP modem the NG router is connected too?


  • BishopD wrote:

    I have the base station and two satellites. I have noticed the remotes dont have lights on them after all is settled down.  should there be a light on top?  The reason I ask is I have Ring cameras and for some reason they seem to lose RSSI signal strength. It is like the cameras are only seeing the master station and not a satellite!

    The cameras are only 10-15 feet from the sattelites so I know they are not to far away.

     


    When Orbi restarts for some reason, the Router (master station) comes up first, so all devices will choose to connect to the Router. later when the Satellites come up, most devices like smart phones and other smart devices will see that there is a better signal from the Satellites and will roam to one of the Satellites, but there are also some devices that are "stickky" by design like most security cameras, some speakers, ... etc that will never choose to roam unless the complete signal is gone or if those devices are restarted.

    So, if you want your Ring cameras to choose closer nodes then please power cycle them so they will then choose the node with the best RSSI level.