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Lesmor's avatar
Lesmor
Aspirant
May 24, 2019
Solved

orbilogin.net

when viewing my devices using orbilogin.net the page seems to refresh every 3 seconds is this normal?

If so why is there also a refresh button?

  • Lesmor's avatar
    Lesmor
    May 26, 2019

    I have contacted another Orbi RBK30 owner who has confirmed that he is seeing the same behaviour on orbilogin.net " > attached devices

     

    Doing further investigation I found under "Advanced page " > internet port > show statistics that there is indeed a 5 second poll interval 

     

    So I am now confident that this is normal behaviour and will close the thread

     

11 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Does this happend with different browsers? 

    Which Orbi system do you have? RBR##? CBK40? 

    • Lesmor's avatar
      Lesmor
      Aspirant

      Hi

      First time user here

      My model number does not seem to be in the list so I used RBR20 to satisfy the website so

      I just installed a Orbi RBK30 which has a RBR40 router and a RBW satellite

      I get the same result using my Google Crome or Microsoft Edge browser

      the "attached devices" page refreshes every 4 seconds

       

      I also tried netspot which shows 4 Netgear connections with the same Network SSI 

      2 x 2.4 GHz and 2 x 5 GHz and that page also refreshes every 4 seconds as if it is dropping the connection

       

      My phone also shows 2 Networks with the same SSI only one of them (5 GHz) will connect to the Orbi app

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Might try a factory reset on the RBR and setup from scratch...

     

    Be sure to clear all browser caches, exit the browser then log back in.


    What FW version is currently loaded? 

    • Lesmor's avatar
      Lesmor
      Aspirant

      Firmware is up to date 

      I was afraid that might be the suggested solution

      before I do that can you confirm that the orbilogin.net "attached devices " list should not be refreshing every 4 seconds?

      RBS 40 FirmwareV 2.3.1.58
      RBW 30 firmwareV 2.3.0.4