NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
eternaleigh
Mar 31, 2020Aspirant
PLEASE HELP with RBR20 maximizing upload speeds
I currently have an orbi mesh system with router (RBR20 - firmware V2.3.5.30) with 2 satellites (RBS20 - firmware V2.3.5.30). My internet speeds are sh*thouse to say the least but its the best i can get for where i live (town of 1000 people). I can't get my ring doorbell to join my wifi network because my upload speed isnt above 2mbps. I followed the steps outlined in a few posts and was able to improve my speed, but not enough. Im SOOOO close. Can anyone help me with optimizing my settings just to get me above the 2mb mark so im able to get the stupid doorbell on my network? My configuration is the orbi system as mentioned and my ISP is frontier. I have a frontier provided all-in-one router/modem as my gateway with wifi disabled in an effort to use it only as a modem and orbi as my router. aside from ring doorbell issue, network works pretty great for what we need. I have 2 apple tvs, 3 smart phones, 2 ipads, 1 laptop, 3 smart switches, a smart thermostat, smart garage door opener, 2 airplay wifi speakers and a wireless printer on the network.
THANK YOU SO MUCH!!!!
9 Replies
Sort By
What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settingsTry this to get your ring door bell to connect:
https://community.netgear.com/t5/Orbi/v2-5-0-38-undoes-SSD-split-is-there-a-fix/m-p/1816546/highlight/true#M73951
https://community.netgear.com/t5/Orbi/orbi-20-cannot-connect-Swann-Camera/m-p/1822475/highlight/true#M75403- Retired_Member
FURRYe38 wrote:What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Above suggestions working:
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settingsTry this to get your ring door bell to connect:
https://community.netgear.com/t5/Orbi/v2-5-0-38-undoes-SSD-split-is-there-a-fix/m-p/1816546/highlight/true#M73951
https://community.netgear.com/t5/Orbi/orbi-20-cannot-connect-Swann-Camera/m-p/1822475/highlight/true#M75403:smileysad:
Any progress on this?
eternaleigh wrote:I currently have an orbi mesh system with router (RBR20 - firmware V2.3.5.30) with 2 satellites (RBS20 - firmware V2.3.5.30). My internet speeds are sh*thouse to say the least but its the best i can get for where i live (town of 1000 people). I can't get my ring doorbell to join my wifi network because my upload speed isnt above 2mbps. I followed the steps outlined in a few posts and was able to improve my speed, but not enough. Im SOOOO close. Can anyone help me with optimizing my settings just to get me above the 2mb mark so im able to get the stupid doorbell on my network? My configuration is the orbi system as mentioned and my ISP is frontier. I have a frontier provided all-in-one router/modem as my gateway with wifi disabled in an effort to use it only as a modem and orbi as my router. aside from ring doorbell issue, network works pretty great for what we need. I have 2 apple tvs, 3 smart phones, 2 ipads, 1 laptop, 3 smart switches, a smart thermostat, smart garage door opener, 2 airplay wifi speakers and a wireless printer on the network.
THANK YOU SO MUCH!!!!
- eternaleighAspirant
Thanks for your reply. Sorry, life got in the way. About to troubleshoot it now though and try your suggestions. I wanted to send you responses to your questions too. Here ya go:
ISP modem is Arris NVG443B
Home is 1600 square feet, router is 25 feet from 1st satellite and 2nd satellite is 30 ft max from the 1st one.
Channels: Auto on 2.4Ghz and 40 on 5Ghz
2 wifi neighbors.
Gonna try everything you suggested and see what happens. Ill keep you posted and make notes as i move through each scenario.
Thanks again!
Be aware that you ISP modem has a built in router.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopBe sure to start RBS distance at 30 feet. Any closer could cuase problems...
Good Luck.