NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kygord800
Dec 01, 2020Aspirant
RBK13 hooked to a Cox router
I have an Orbi RBK13 hooked to the router provided to us by Cox.
I'm noticing that I still have devices hooking up to the cox router and not the orbi's.
Do I need to shut off the wifi on the Cox router?
TIA
6 Replies
Sort By
Is it a modem/router combo device or just a router?
If its a modem/router combo device, I'd recommend disabling the router part entirely. (hint, disabling wifi doesn't disable the router portion) Contact the ISP for help with that.
Otherwise you'd be in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
What actual cox devices do you have (model numbers)?
- Kygord800Aspirant
DTC4141 Panoramic Wifi
It's a router/wife, that's all I know.
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Kygord800 wrote:DTC4141 Panoramic Wifi
It's a router/wife, that's all I know.
- Kygord800Aspirant
Better information I found on my Cox App:
Model name: CGM4140COM
Technicolor
Revision 2.2
Suggestions still apply for this as well.
Kygord800 wrote:I have an Orbi RBK13 hooked to the router provided to us by Cox.
I'm noticing that I still have devices hooking up to the cox router and not the orbi's.
Do I need to shut off the wifi on the Cox router?
Most people would choose to have only a single WiFi system competing for bandwidth and channel availability.
So, yes, this forum always recommends disabling the ISP WiFi capability.