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RGOLD's avatar
RGOLD
Tutor
Feb 28, 2019
Solved

RBK20/22 Owners - Do not upgrade to V2.3.0.28

Firmware V2.3.0.28 has issue with connecting devices to sattelite. All devices will stay connected to the router. Had to revert back to firmware V2.2.1.210.

  • UPDATE:

     

    Moving the 2.4GHZ from busy channel 1 to channel 11 resolved the issue, now I have half of my 18 devices connecting via the satellite as it use to before. I never bother to do a factory reset but if I did in this case, it will probably auto chose the less busy channel and the problem will also be solved.

17 Replies

  • After an upgrade or a system restart, the Orbi Router will come up first (before the Satellites) so devices will choose to attach to the Router.

    Later on, smart devices will start measuring and deciding if there are better networks to roam to and if found (e.g. if the Satellite's network is stronger than the Router's netweok) those smart devices will roam and attach to those stronger networks instead.

    However there are "stickey" devices that will never try to move to other networks and keep connection with the network that they connected first to, unless you power cycle or restart tthem.

    Can this be the issue that you're seeing?

    • RGOLD's avatar
      RGOLD
      Tutor

      Firmware 2.2.1.210: 6 devices will connect to Sattelite 5 - 10 minutes after reboot. laptop will connect when moving closer to the sattelite.

      Firmware 2.3.0.28:  Only 1 device will connect to Sattelite 30 minutes after reboot the rest will stay connected to the router. Moving my laptop close to the sattelite will not make any diffrence, it will stay connected to the router eventough the router signal is weaker.

       

      The only reason I decided to upgrade from 2.2.1.210 is the DHCP issue where I get 2 devices with same IP address...

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        How did you update FW, manuallyl or use the AutoUpdate feature? 

        Did you try a factory reset and setup from scratch after loading v28?


        RGOLD wrote:

        Firmware 2.2.1.210: 6 devices will connect to Sattelite 5 - 10 minutes after reboot. laptop will connect when moving closer to the sattelite.

        Firmware 2.3.0.28:  Only 1 device will connect to Sattelite 30 minutes after reboot the rest will stay connected to the router. Moving my laptop close to the sattelite will not make any diffrence, it will stay connected to the router eventough the router signal is weaker.

         

        The only reason I decided to upgrade from 2.2.1.210 is the DHCP issue where I get 2 devices with same IP address...


         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    How did you update FW, manuallyl or use the AutoUpdate feature? 

    Did you try a factory reset and setup from scratch after loading v28? 


    RGOLD wrote:

    Firmware V2.3.0.28 has issue with connecting devices to sattelite. All devices will stay connected to the router. Had to revert back to firmware V2.2.1.210.