RBK50: Unknown Device in "Attached Devices"

Question

Firmware 2.0.1.4.Orbi Router in AP mode.&nbsp;In Web Admin Portal, some of my devices like iPhone 6s Plus, iPhone 7 Plus, when they first time connected to Orbi Router, the correct device names (taken from iPhone settings / General / About) appeared in "Attached Devlices" list. But after I reboot Orbi Router, they appeared as "Unknown Device", why?&nbsp;If I manaully rename device model / device name / type from "Attached Devices",- will the new names overide its original names?- will the changes be saved even I Orbi Router is reboot?- does Orbi admin portal match modifed device model/name by Mac address or IP address?&nbsp;In Orbi Mobile App (iOS version), "Device List" doesn't seem to use the modified names that I made via Web Portal, many are simply "Unknown" while they have modifed names in Web Portal. Why?&nbsp;&nbsp;Thanks&nbsp;&nbsp;

sh2sg · Answer

correction: mobile app is able to use the new&nbsp;names that I changed from admin portal.&nbsp;

FURRYe38 · Answer

What version of FW do you have loaded? Some have mentioned some issues with detected devices.&nbsp;What browser are you using? Happens in IE11 or FF?&nbsp;&nbsp;&nbsp;

sh2sg · Answer

Firmware 2.0.1.4.Orbi Router in AP mode.Safari.&nbsp;

FURRYe38 · Answer

Been others mentioning this. I presume NG is aware of it as well. You can either try to upgrade to v18 FW or wait until NG posts the next official release. We don't know when that will be though.

sh2sg · Answer

upgraded to 2.1.3.4&nbsp;device name seems OK now, but I noticed&nbsp;some devices may disppear from the list after some time, but they are still accessable, for example I have 2 NAS, both are&nbsp;wired to Router, both have static IP configured. one day after upgraded to 2.1.3.4, one of NAS disppeared from the Atatched Devices, but I am still able to access it via IP. Reboot the NAS brings it back to the list.&nbsp;Another problem, the list refreshes very often, every second? hope I can disable auto-refresh.&nbsp;

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RBK50: Unknown Device in "Attached Devices"

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