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jhkluger
Sep 09, 2021Aspirant
RBK50v2 Ethernet Ports Not Working
I have a RBKv2 Orbi, with two RBS satellites, currently running latest firmware 2.7.3.22, as a router off my Xfinity Modem. It has worked (mostly) fine for the last year, but suddenly the ethernet ports have stopped working on both the router and satellites (both of which are connected via ethernet backhaul cables). WiFi 5G works fine. I have followed all of the advice on this forum regarding reboots of both the cable modem and also done a factory reset (2X) of both the router and the satellites. Any other suggestions?
Just to close the loop on this, I finally discovered that there was an IP address conflict, caused by one of the devices plugged into a switch I was running off the RBR. As long as that device is not plugged in, the system appears to be working well via Ethernet and WiFi.
Thanks for your help (which was more useful than the official Netgear customer service team).
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What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have you powered OFF the ISP Modem and RBR by pulling the power adapters from the wall socket for 1 minute then plug back in?
- jhklugerAspirant
Yes, I have rebooted both the cable modem and the Orbi routers. We have an Xfinity XB6-T cable modem.
Have you powered OFF the ISP Modem and RBR by pulling the power adapters from the wall socket for 1 minute then plug back in?