rbr20 dropping devices

A good place to start is to describe:

• Exactly which version of firmware is on the Orbi router and satellites.
  New firmware was released 4-6 weeks ago that appears to have caused problems for many users and has actually been "withdrawn".  If your Orbi is on the 2.5.0.38 or 2.5.0.40 firmware, a lot of people advise to download the 2.3.5.30 firmware and install it manually.
• Exactly which brand/model of modem is the Orbi attached to.

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

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WeAreDevo wrote:

About 4-6 weeks ago started having issues with wifi devices -- dropping / disconnecting from wifi, then reconnecting.

 

I replaced my hub with a switch for the wired devices (playstation, tv cable box, phone box).

 

Then through my Internet servcie provider did a full diagnostic of modem and cable lines -- all good, and all up to date.

 

Then, reset router, returned to factory defaults, ensured firmware was up to date, reset to factory defaults again...set channels instead of auto (used the netgear wifi analytics to choose channels)....

 

wifi signal continues to go down / drop for a minute or two, then reconnect.  The light on top of the Orbi does not change when this happens...

 

Any suggestions?

 

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