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Cicloforza's avatar
Cicloforza
Guide
Mar 15, 2020
Solved

RBR40 Unable to update firmware to 2.3.5.34

For RBR40, have tried to update from 2.3.5.30 to .34 via mobile and manually.  Mobile returns error that no update available, while Explorer give error that disk file is corrupted.

Any solution please - thanks.

  • FURRYe38's avatar
    FURRYe38
    Mar 16, 2020

    PLEASE DO NOT OPEN THE .IMG files. You have to apply them in the RBR web page with a web browser on a PC or laptop. YOu have to log into the RBRs web page and use the FW update feature there to apply the IMG file. They are processed and used by the RBR or RBS web page only. They can't be opened. 

10 Replies

  • Retired_Member's avatar
    Retired_Member
    Mar 15, 2020
    Cicloforza wrote:

    For RBR40, have tried to update from 2.3.5.30 to .34 via mobile and manually.  Mobile returns error that no update available, while Explorer give error that disk file is corrupted.

    Any solution please - thanks.

    Why do you want to update?

     

    does your system have problems?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 15, 2020

    You can manully download the FW files from here:

    https://www.netgear.com/support/product/rbk40.aspx#download

    Be sure to unpack the .zip file first to reveal the actual FW file. Use a wired PC and a web browser. Try FireFox or Opera. Update any RBS first you have them then update the RBR lastly. 

     

    Cicloforza wrote:

    For RBR40, have tried to update from 2.3.5.30 to .34 via mobile and manually.  Mobile returns error that no update available, while Explorer give error that disk file is corrupted.

    Any solution please - thanks.

     

    • Cicloforza's avatar
      Cicloforza
      Guide
      Mar 16, 2020

      That's the site I downloaded the files from before, but I deleted them and re-downloaded the RBR and RBS updates with Firefox (as before)

      on a wired laptop running W10.  I extracted both the RBR and RBS files using Explorer and got the same error on both files: Couldn't mount the file the disk image is corrupted.

      Are you able to download and open the files?

      Thanks

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 16, 2020

        Are you going into the RBRs web page and under AdvancedTab/Administration/Firmware Update then selecting the Manual Update tab, then selecting the Browse button then navigating to where the unpacked .IMG file is and highlighting it then select the UPLOAD button? 

         

        Just downloaded both RBR and RBS files and unpacked them. Both have a .IMG file