NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 dropping packets
I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine. After installing this firmware, my Orbi is now randomly not responding to any network requests, sometimes for a few seconds, sometimes for a few minutes. This is the only Orbi device on the network; I have no other routers or APs (but I do have some "dumb" switches connected in a star topology).
16 Replies
Has a factory reset and setup from scratch been performed since last FW update?
Yes, I have done a factory reset.
milklksubstance wrote:I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine.
This should tell you something.
Upon further review, the problem only happens on wireless. Wired devices work fine, Speedtest from Orbi works fine.
When the wireless is "working", packets are still being dropped. Problem occurs regardless of channel, on both the 5 GHz and 2.4 GHz bands.
Retired_Member wrote:
milklksubstance wrote:I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine.
This should tell you something.
I would love to go back to .30. How do I do that?
milklksubstance wrote:Upon further review, the problem only happens on wireless. Wired devices work fine, Speedtest from Orbi works fine.
When the wireless is "working", packets are still being dropped. Problem occurs regardless of channel, on both the 5 GHz and 2.4 GHz bands.
Retired_Member wrote:
milklksubstance wrote:I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine.
This should tell you something.
I would love to go back to .30. How do I do that?
Go to the download page, enter your gear and see if there is an eariler version available.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Are you seeing lost packets with a wired PC connected to the RBR?
How about checking for loss of packets directly with a wired PC behind the modem?
I supposed you can go back to prior working version of FW...
milklksubstance wrote:I have a RBR50 updated to latest firmware (2.5.0.38). Prior to installing this firmware version, everything was working fine. After installing this firmware, my Orbi is now randomly not responding to any network requests, sometimes for a few seconds, sometimes for a few minutes. This is the only Orbi device on the network; I have no other routers or APs (but I do have some "dumb" switches connected in a star topology).
