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Forum Discussion
RBR50 no longer works - factory reset does not work
Hello all
Was hoping for some help - my RBR50 stopped working - now the lihght in the back is green, but when i try to do things like reset, 15 secs, then reset while power cycle etc...nothing happens.
The router seems to be not responding to anything..
What options do i have? (i have a few satelites around that i would like to us)
Netgear support was not helpful (hardware and software support expired late last year.)
The App tells me that my router is “product not supported”
Anything i can try?
What router can i buy that supports my RBS50s?
THANK YOU!!!
7 Replies
what happens when you push and hold reset for up to 30 seconds?
are you able to hardwire a pc/laptop into the router and connect to it?
what modem/gateway is it connected to?
what happens when you push and hold reset for up to 30 seconds?
Nothing - light stays green
are you able to hardwire a pc/laptop into the router and connect to it?
Tried, unable to
what modem/gateway is it connected to?
Had it on Virgin Superhub - disconnected and simply use the Virgin modem now.
If you disconnect the router from the hub/modem entirely, then reboot the router, will a pc/laptop be able to connect/log into it?
jchomsky wrote:
What router can i buy that supports my RBS50s?Any of the original Orbi routers will support the RBS50 satellites, although only an RBR50 will have the same performance. (Depending on your internet connection, "top speed" may not be a concern. Many customers seem happy with their RBR40 or RBR20 routers.)
There are often many RBR50, RBR40, and RBR20 routers on eBay because people wanted more satellites, purchased a "kit", and then decided to sell the surplus router.
The "Pro" and "AX" routers will not sync with the RBS50 satellites.
