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Forum Discussion
Fitrich
Jan 06, 2024Follower
RBR50: Setup with Verizon G3100 router
I had my Orbi RBR50 with 1 satellite setup with the Verizon G3100 router. A power outage in my home caused a wifi connection problem and now I can't get the RBR50 to work. Because it stopped working, I obtained and setup Verizon's wifi extender model E3200 that is compatible with the G3100 router. Unfortunately, it doesn't work as well as the RBR50. I don't want to use the extender, so I need help re-setting up the RBR50. OS Windows 10 home. I don't know how to determine the firmware.
3 Replies
- FURRYe38Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
https://kb.netgear.com/000061277/Which-features-are-disabled-on-my-Orbi-router-when-it-is-set-to-AP-ModeLogging into the RBRs web page at 192.168.1.1 or orbilogin.net with a browser can get you FW information and setup of the RBR. You may need help from the ISP with the ISP router to configure it if needed.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.FYI:
- CrimpOnGuru - Experienced User
Fitrich wrote:
A power outage in my home caused a WiFi connection problem and now I can't get the RBR50 to work.
More detail would be helpful. When power goes out, every device stops. If the outage lasts long enough, even devices connected to UPS eventually lose power and die. When the power comes back, everything in the house "wakes up", and customers have the fun of remembering how to set the time on their ovens, refrigerators, microwaves, alarm clocks, etc. etc.
Every time this happens, my Spectrum modem, Orbi router, and all the rest of my electronics "come back to life." It sounds like the AT&T Fios unit is working. In what way is the Orbi unit not working?
- Is the LED next to the power connection green?
- When the power button is turned off and then back on again, does the "ring LED" at the top go through the normal cycle? (see page 9 of the user manual: https://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Normally, that ring LED pulses white for about two full minutes before eventually going out. - Does the Orbi WiFi signal appear as an available network?
- Is there a device with an Ethernet port that can be connected to one of the Ethernet ports on the back of the router?