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badler4's avatar
badler4
Aspirant
Jan 29, 2021

RBR50 slow wired speeds

I check the speed test on the Orbi app, and I'm getting 600-750Mbps (paying for 912Mbps from Spectrum).  I have a wired connection, Cat 8, from my ethernet port on the Orbi router to my laptop docking station.  Run a speed test, and I'm getting no better than 225Mbps.  What am I missing?  Did a factoy reset on the Orbi, no changes.

13 Replies

  • Can you connect your laptop directly to the RBR and by pass the dock station? 

    Do you have a different wired PC to test with and compare results? 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Use Ooklas installable speed test app for Windows...


  • badler4 wrote:

    I check the speed test on the Orbi app, and I'm getting 600-750Mbps (paying for 912Mbps from Spectrum).  I have a wired connection, Cat 8, from my ethernet port on the Orbi router to my laptop docking station.  Run a speed test, and I'm getting no better than 225Mbps.  What am I missing?  Did a factoy reset on the Orbi, no changes.


    do not use the app

     

    try another web base spped test site

    • badler4's avatar
      badler4
      Aspirant

      speedtest.net still giving my 250Mbps approx.  Wired it directly to my laptop (no dock), no improvement.  ISP is Spectrum, and modem model #is E31T2V1 (Charter).

    • badler4's avatar
      badler4
      Aspirant

      directly connected now from orbi ethernet port to laptop.

  • Sorry I’m new to this.
    I’m having a similar problem. Did you ever get this resolved?
    • What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

       

      How are you speed testing? 

      What devices are you using to speed test with? 

      Browser speed testing or app speed testing? 


      DeeLo wrote:
      Sorry I’m new to this.
      I’m having a similar problem. Did you ever get this resolved?

       

      • badler4's avatar
        badler4
        Aspirant

        For me, I think it came down to my hardware.  Laptop was a bit older, so ethernet port was not able to support the higher bandwidth.  That said, I've moved on from this router and have a new laptop.