Hi there, I recently purchased the RBK50 to improve the WiFi range in my house and have configured the RBR50 as a router rather than an AP but it seems to be having trouble handling my gigabit connection. Firmware is 2.5.0.38.My connection is 900/500, PPPoE, vlan 10 tagging. The ONT is a Nokia G-140W-C.Using the internal Speedtest app in both scenarios:ONT -> RBR50 - speeds around 400 down/300 upONT -> Fritzbox -> RBR50 (AP mode) - speeds around 900 down/500 upThis suggests to me that the RBR50 cannot handle the routing of a gigabit connection.Has anybody had similar experiences?Thanks!

I do not know this information as it is not accessible to me at the moment. The setup is at my parents. I will go there in the middle of this week to perform the factory reset. I will gather the ONT information and post it on here. I will also provide my test result whether it is possitive, neutral, or negative. I think that it is problematic when most people start a thread but never actually provide a solution. They just drop the conversation and others like me looking for answers don't know what was the outcome. It is time consuming and counterproductive.

Wired yes, wireless no. Due to design of wifi client hardware and support, most 5Ghz AC class devices max out at around 400-500Mpbs on 5Ghz AC. The 1733 is a connection rate between the RBR and RBS only. This is the wireless back haul of the Orbi system. 866Mbs is a connection rate between the Orbi system radios and any wifi client device. So if you have any 5Ghz supporting wifi devices that can connect up to this speed, this is just a rate between the device and Orbi system. This is not actual thruput speed which differs from bandwdith speed. 400Mpbs is the max connection rate between a 2.4Ghz wifi device and the Orbi system. Again, connection rate only. https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed If our ISP modem has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop Wired:https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1827295/highlight/true#M76372

It does not but I am sure many would disagree with me. I got tired of dealing with this issue and replaced my Oribi with a 3 year old TP-Link router. Right away my wired speed went up to 108MB/s (over a gig) where as it used to report 70MB/s max. My wifi also got improved. If you can't get gigabit wired, you certainly will not get it wirelessly. I also noticed on Amazon, in the description of this model now, it reads "Up to 500Mbps" which is 50MB/s. That's half a gig.

Please do a search. Lots of posts about 2.5.0.38 and it’s problems

Thanks for the response - I had read quite a few threads before posting but unsure if any match my problem.I guess another question would be whether anybody has a gigabit connection being routed fine using the RBR50 with PPPoE? And if so, what firmware version they are on.

RBR50 unable to handle gigabit connection?

52 Replies

Retired_Member
Nov 16, 2019
Please do a search. Lots of posts about 2.5.0.38 and it’s problems
- Liquidcore
  Star
  Nov 16, 2019
  Thanks for the response - I had read quite a few threads before posting but unsure if any match my problem.
  
  I guess another question would be whether anybody has a gigabit connection being routed fine using the RBR50 with PPPoE? And if so, what firmware version they are on.
FURRYe38
Guru - Experienced User
Nov 17, 2019
The version of FW isn't the problem as this has been on going since before v38:
https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1770816/highlight/true#M64990

Liquidcore wrote:
Hi there, I recently purchased the RBK50 to improve the WiFi range in my house and have configured the RBR50 as a router rather than an AP but it seems to be having trouble handling my gigabit connection. Firmware is 2.5.0.38.

My connection is 900/500, PPPoE, vlan 10 tagging. The ONT is a Nokia G-140W-C.

Using the internal Speedtest app in both scenarios:
ONT -> RBR50 - speeds around 400 down/300 up

ONT -> Fritzbox -> RBR50 (AP mode) - speeds around 900 down/500 up

This suggests to me that the RBR50 cannot handle the routing of a gigabit connection.

Has anybody had similar experiences?

Thanks!
- Retired_Member
  Nov 17, 2019
  FURRYe38 wrote:
  The version of FW isn't the problem as this has been on going since before v38:
  Yes it is. Admit the truth
  
  was the the network ever working?
  
  why not change the firmware?
  
  https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1770816/highlight/true#M64990
  
  Liquidcore wrote:
  Hi there, I recently purchased the RBK50 to improve the WiFi range in my house and have configured the RBR50 as a router rather than an AP but it seems to be having trouble handling my gigabit connection. Firmware is 2.5.0.38.
  
  My connection is 900/500, PPPoE, vlan 10 tagging. The ONT is a Nokia G-140W-C.
  
  Using the internal Speedtest app in both scenarios:
  ONT -> RBR50 - speeds around 400 down/300 up
  
  ONT -> Fritzbox -> RBR50 (AP mode) - speeds around 900 down/500 up
  
  This suggests to me that the RBR50 cannot handle the routing of a gigabit connection.
  
  Has anybody had similar experiences?
  
  Thanks!
Liquidcore
Star
Nov 18, 2019
Thank you for the replies.

Apologies for my ignorance but does testing the speed directly from the in-built Speedtest app count as WAN to LAN? I feel as though the RBR50 cannot handle gigabit WAN?
- FURRYe38
  Guru - Experienced User
  Nov 18, 2019
  No, the built in speed test is based on the WAN side only connection. Not actual WAN to LAN thruput process.
  The best way to test to see if WAN to LAN is fully working is using a wired PC connected to the RBR and use Ooklas speed test app for Windows or Mac.
  
  So with my RBR50 behind a RBR850, I am seeing faster speeds. Something I can't reproduce when the RBR is alone with just two PCs speed testing. I feel this is something in FW. Going back probably a few versions at least. Not sure how far back as I've only had my RBR50 for about 9-12 months. I can speed test my RBR850 with just two PCs and it tops out at over 900Mbps. If I put the RBR50 in same test configruration, it tops out at just over 400Mbps. Though if it sits behind the RBR850 thats working as the main host router, the RBR50 in router mode, double NAT, it seeing upwards of 700Mbps. Very odd behavior.
  Liquidcore wrote:
  Thank you for the replies.
  
  Apologies for my ignorance but does testing the speed directly from the in-built Speedtest app count as WAN to LAN? I feel as though the RBR50 cannot handle gigabit WAN?
  - Liquidcore
    Star
    Nov 18, 2019
    Thanks for the reply yet again and confirming my suspicions :)
    
    I wonder if it is because the connection is PPPoE and the RBR is struggling with the gigabit WAN? If that's the case then I might just have to use it in AP mode instead, which is a bit of a shame.
Mitch2k2
Aspirant
Nov 18, 2019
I've been experiencing basically the same exact situation.

Edited to add: ...but I'm using the 2.3.5.30 fw

Liquidcore wrote:

This suggests to me that the RBR50 cannot handle the routing of a gigabit connection.

Has anybody had similar experiences?
- Blanca_O
  NETGEAR Employee Retired
  Nov 19, 2019
  Hi Liquidcore and Mitch2k2
  
  I have sent you a message. Please check your inbox.
  
  Regards,
  Blanca
  Community Team
  - Liquidcore
    Star
    Nov 19, 2019
    Just replied to you :)
FURRYe38
Guru - Experienced User
Nov 18, 2019
Liquidcore and Mitch2k2 and anyone else not seeing near 900Mbps with there Orbi routers with wired speed tests. I was contacted by NG support today. There looking into this. Asked for some debug logs and configuration of my test software.

For those if you who are having problems, can you please log into the following web page on the RBR and enable WAN/LAN Packet capture then start the debug capture.
http:\\192.168.1.1\debug.htm
When you start the debug log capture, access routers UI and run speedtest (Advanced TAB > Setup > Speed Test). Once done, you can save the logs.

I would also re-start the WAN/LAN packet capture again and start debug logs then run a speed test with Ooklas installable speed test app for a wire connected Windows or Mac PC. Once done, you can save the logs.
- Mitch2k2
  Aspirant
  Nov 18, 2019
  To whom/where should we send these logs?
  - FURRYe38
    Guru - Experienced User
    Nov 19, 2019
    Post them up in the cloud, i.e. dropbox, googledrive or something to host your .zip files. Send the shared access URL link to Blanca_O
    Mitch2k2 wrote:
    To whom/where should we send these logs?

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RBR50 unable to handle gigabit connection?