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Collin88's avatar
Collin88
Aspirant
Sep 01, 2018

RBR50 wired speeds cut in half

Hi guys,

 

I've been having problems with my ORBI RBR50 and sattlelite lately. I'm not very tech savy when it comes to networking so maybe I'm missing something here.

 

I have 1GBS internet but my speeds when plugged into the router (through ethernet, not WIFI)  are about half that. As shown below. I should be at 1000 down / 50 up

 

 

Ive done multiple factory resets and I get the same results. I have plugged my ethernet in directly to the modem from my ISP and the speeds go back to the 900 range so I've been able to isolate that it's a problem with the router. I'm on the latest firmware as well...I'm this close to just going out and buying a regular routher if I cant figure this out.

 

Thanks in advance for the help.

Troubleshooting

5 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Sep 02, 2018

    What FW is currently loaded?
    What is the Mfr and model# of the IP modem the Orbi is connected too?

     

    Be sure after doing a factory reset, that you don't enable QoS Speedtest, Traffic Meter or Access controls. You'll only see upwards of 900-960Mb max on wired speed test results. Wireless you'll only see about 400-600Mb max depending upon client device design and support.

    • Collin88's avatar
      Collin88
      Aspirant
      Sep 02, 2018

      FW: V2.1.4.16

       

      Modem is called ZHONE

       

      Model # is: ZNID-GPON-242A-NA

       

      Nothing has been enabled since factory reset no settings changed. Connected through PPOE.

      • FURRYe38's avatar
        FURRYe38
        Guru
        Sep 02, 2018

        Does the ONT have a built in route by chance? You might try enabling the router on the ONT then connect the Orbi in router mode and input it's IP address into the ONTs DMZ. Or try the Orbi in AP mode...

         

        DarrenM

        Christian_R

         

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jan 22, 2019

    Did you get any progress on this by chance? 

    Collin88 wrote:

    Hi guys,

     

    I've been having problems with my ORBI RBR50 and sattlelite lately. I'm not very tech savy when it comes to networking so maybe I'm missing something here.

     

    I have 1GBS internet but my speeds when plugged into the router (through ethernet, not WIFI)  are about half that. As shown below. I should be at 1000 down / 50 up

     

     

    Ive done multiple factory resets and I get the same results. I have plugged my ethernet in directly to the modem from my ISP and the speeds go back to the 900 range so I've been able to isolate that it's a problem with the router. I'm on the latest firmware as well...I'm this close to just going out and buying a regular routher if I cant figure this out.

     

    Thanks in advance for the help.