All, About to give up despite the large investment Ivemade in Orbi. Originally I had 1 RBR50 and 2 hardwired RBS50 and then 2 RBW20 plugin satellites for a large home. Ive replaced every bit of hardware with a new one which still recreates the problem which is once I connect the switch (hardwired directly to the RBR50 I instantly get download speeds on WiFi from 350Mbps to 50-10Mbps. Wasted several hours with “tech support” over the weekend which was completely useless. Any thoughts?? On my last leg here.... Have tried isolating the satellites, connecting them wirelessly instead of wired and nothing helps. The only thing Ive noticed is that for whatever reason one of the Ethernet ports on the back of the router is putting out 100 while the other 2 put out 1000? Also tried new router and same issue.

What Firmware is currently loaded?What is the Mfr and model# of the ISP modem the NG router is connected too? Is the Orbi system operating in Router or AP mode? What is the Mfr and model# of the ethernet switch if one is in the configuration. What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? What WPA security modes are you using? Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings Try disabling the following and see:Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

I didn’t get with which configiration you see the reduced speed issue. You said that you get same results with wired and wireless Satellites. With which configuration do you get the full 350 Mbps speed?

LATEST Firmware is the most up to date for RBR50 and satellites. Whether hard connected (Ethernet backhaul) or wirelessly connected I get the fast speeds. In either scenario everything starts to fail as soon as I connect the switch reducing my speeds to 5-10Mbps

Batdoc31 wrote: ........ everything starts to fail as soon as I connect the switch reducing my speeds to 5-10Mbps What switch do you use? Do you connect it to the Router or Satellite? What other wired devices do you have attached to Orbi nodes?

Ive tried multiple switches both new and same problem. Interestingly enough I have a switch connected to one of the satellites and I have no problems its only the switch connected directly to the Orbi router that causes this. I have some home audio equipment connected to the main switch in an electronics closet as well as home automation and a verizon network extender.

RBR50 with 2 Hardwire RBS50 and switch Problem

12 Replies

FURRYe38
Guru
Apr 02, 2019
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch if one is in the configuration.

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
ekhalil
Master
Apr 02, 2019
I didn’t get with which configiration you see the reduced speed issue.
You said that you get same results with wired and wireless Satellites. With which configuration do you get the full 350 Mbps speed?
- Batdoc31
  Aspirant
  Apr 02, 2019
  LATEST Firmware is the most up to date for RBR50 and satellites. Whether hard connected (Ethernet backhaul) or wirelessly connected I get the fast speeds. In either scenario everything starts to fail as soon as I connect the switch reducing my speeds to 5-10Mbps
  - ekhalil
    Master
    Apr 02, 2019
    Batdoc31 wrote:
    
    ........ everything starts to fail as soon as I connect the switch reducing my speeds to 5-10Mbps
    
    What switch do you use?
    
    Do you connect it to the Router or Satellite?
    
    What other wired devices do you have attached to Orbi nodes?

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RBR50 with 2 Hardwire RBS50 and switch Problem