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DM2020's avatar
DM2020
Aspirant
Mar 28, 2020

RBR50 with 5 Satellites WIFI Speed Slow

Hi All, I have an ORBI RBR50 with 5 satellites. Version 2.4.23.1 I have Frontier Fiber 500gb/500gb. My wifi speeds have been atrocious. 3-5mb download, 8 mb upload. I am not super tech savvy. Are there any thoughts as to why it is this bad? Thanks in advance.

9 Replies

  • That's very surprising.  What wifi client are you using: phone, laptop, etc.?

     

    If you have something to connect directly to the base Orbi router via an ethernet cable then you can first diagnose whether the speed issue is specific to the wifi (probably) or a problem with the internet connection to the base Orbi.

     

    • DM2020's avatar
      DM2020
      Aspirant

      So sorry for the delay. I directly hooked up to the router and got speeds of 3.35mb/6.3mb. Then, I hooked up directly to the modem and I got speeds of 156mb/151mb.

       

      So the problem is in the router. Any ideas on how to fix this?

      • Retired_Member's avatar
        Retired_Member

        DM2020 wrote:

        So sorry for the delay. I directly hooked up to the router and got speeds of 3.35mb/6.3mb. Then, I hooked up directly to the modem and I got speeds of 156mb/151mb.

         

        So the problem is in the router. Any ideas on how to fix this?


        what kind of modem do you have?

         

        you do know that the Orbi requires some sort of modem...???

  • What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).


    DM2020 wrote:
    Hi All, I have an ORBI RBR50 with 5 satellites. Version 2.4.23.1 I have Frontier Fiber 500gb/500gb. My wifi speeds have been atrocious. 3-5mb download, 8 mb upload. I am not super tech savvy. Are there any thoughts as to why it is this bad? Thanks in advance.

     

    • DM2020's avatar
      DM2020
      Aspirant

      So the modem is Frontier. The Netgear router is the RBR 50 with 5 satellites. The home size is 5700 sqft. The modem is a arris nvg468mq by Frontier. My Orbi is in AP (access point) mode.

       

      Direct connect to modem: 151/156mb.

      Direct connect to router: 3/6mb.

       

      There is an issue in the router. I don't know much about settings but I do see the 2.4ghz set to auto and the 5ghz set to 48.

       

      I also highlighted and copied this:

       

      Region Selection
      Region:AfricaAsiaAustraliaCanadaChinaEuropeIndiaJapanKoreaMalaysiaMexicoMiddle East(Algeria/Syria/Yemen)Middle East(Turkey/Egypt/Tunisia/Kuwait)Middle East(Saudi Arabia)Middle East(United Arab Emirates)RussiaSingaporeSouth AmericaTaiwanNorth America
      Advanced Wireless Settings (2.4GHz b/g/n)
      Enable SSID Broadcast
      Enable 20/40 MHz Coexistence
      Enable WMM (Wi-Fi multimedia) settings
      CTS/RTS Threshold (1-2347)
      Preamble Mode Automatic Long Preamble Short Preamble 
      Transmit Power Control  100% 75%   50%  25% 

      Advanced Wireless Settings (5GHz 802.11a/n/ac)
      Enable SSID Broadcast
      Enable WMM (Wi-Fi multimedia) settings
      CTS/RTS Threshold (1-2347)
      Preamble Mode           Automatic Long Preamble           Short Preamble      
      Transmit Power Control  100% 75%   50%  25% 

       

      Backhaul Topology
      Enable Daisy-Chain Topology
       
      Backhaul Password
      Orbi can generate a new hidden password to improve security for its backhaul connection.
      WARNING: Generating a new password might cause the Orbi satellite to lose connection from the Orbi router. To reconnect, use the Sync button.      

      Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
      Enable MU-MIMO
      Enable Fast Roaming

       

      RegionNorth America
       
      2.4G ChannelAuto ( 1 )
       
      2.4G ModeUp to 400 Mbps
       
      5G Channel36+40+44+48(P)
       
      5G ModeUp to 866.7 Mbps