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Forum Discussion

ChinoMorales's avatar
Oct 03, 2019
Solved

Rbr50

I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

Thanks a lot.

  • Just power OFF the modem when you change ISPs for 1 minute then back on. 


    ChinoMorales wrote:

    I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

    Thanks a lot.


     

5 Replies

  • Thoretically no.  I would recommend it however. It might work great once the new ISP provisions your modem but it might have issues. Just take a backup of your configuration so you can restore it once you've got the new setup provisioned. 

  • Just power OFF the modem when you change ISPs for 1 minute then back on. 


    ChinoMorales wrote:

    I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

    Thanks a lot.


     

    • ... and while you are doing that, also turn off the Orbit router and then turn that back on when the modem is up and connected.

       

       

      • ChinoMorales's avatar
        ChinoMorales
        Tutor

        I waited for the new ISP tomsend the signal to my modem as did as suggested by you, all working fine now, thanks again.