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Repeated Orbi Wifi drops
Using the RBR20 router with one RBS20 satellite Router Firmware Version V2.3.5.36 <3,000 ft single story home Satellite to base station about 30 ft (some normal frame walls between) Distance to satellite - <3 ft Very stable internet connection via Arris SB6183 cable modem Distance to nearest neighbor is at least 200 ft. My Wifi signal strength is 4/4 bars on both main and guest network. I can max two other Wifi networks with 2 bars or less of signal. As has been reported by others, the Wifi simply hangs multiple times an hour. It's a brief pause - usually around 30 seconds +/- before everything resumes. I have extensively played around with config changes including: - Manually setting 2.4 and 5GHz channel (current setting is 04 and 36 respectively) - Enabled/disabled WMM (Wi-Fi multimedia) settings (currently disabled) - Enabled/disabled Daisy-Chain Topology (currently disabled) - Enabled/disabled Implicit BEAMFORMING (currently enabled) - Enabled/disabled MU-MIMO (currently disabled) - Enabled/disabled Fast Roaming (currently disabled) There are too many permutations of these to try them all, but the problem persists. Any other suggestions? Thanks in advance!
10 Replies
Thanks for the thorough explanation, and for trying "the usual stuff" first.
Could you please explain how the "drop" for about 30 seconds is observed?
And, if you could humor an old geek, could you open the Orbi web interface and look at the Advanced Tab Home Page, click on the link "Connection Status" and report what it says about the internet lease? (How long it is and how much time is remaining.)
Thanks
CrimpOn The behavior is simply observed as a "pause" in any web access. Web access is suspened / unresponsive for all synchronous Wifi connected devices (simultaneously).
Our home security system, which is hard wired to the base station (which in turn is also hard wired to the cable modem) is not reporting any internet disconnects, however all Wifi connected devices lose access, hence it stands to reason that the disruption is in the Wifi network.
Lease Obtained 1 Days, 0 Hours, 0 Minutes Lease Expires 0 Days, 23 Hours, 1 Minutes FURRYe38 I have not tried a factory reset and setup - I would hope that could be avoided. It's a potentially painful procedure to ensure some 50+ internet connected devices and the daisy chain ecosystem (e.g. security system, and sensors) all reconnect properly. I guess I can try it but view it as a last resort.
Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
iOSBoss wrote:
Using the RBR20 router with one RBS20 satellite Router Firmware Version V2.3.5.36 <3,000 ft single story home Satellite to base station about 30 ft (some normal frame walls between) Distance to satellite - <3 ft Very stable internet connection via Arris SB6183 cable modem Distance to nearest neighbor is at least 200 ft. My Wifi signal strength is 4/4 bars on both main and guest network. I can max two other Wifi networks with 2 bars or less of signal. As has been reported by others, the Wifi simply hangs multiple times an hour. It's a brief pause - usually around 30 seconds +/- before everything resumes. I have extensively played around with config changes including: - Manually setting 2.4 and 5GHz channel (current setting is 04 and 36 respectively) - Enabled/disabled WMM (Wi-Fi multimedia) settings (currently disabled) - Enabled/disabled Daisy-Chain Topology (currently disabled) - Enabled/disabled Implicit BEAMFORMING (currently enabled) - Enabled/disabled MU-MIMO (currently disabled) - Enabled/disabled Fast Roaming (currently disabled) There are too many permutations of these to try them all, but the problem persists. Any other suggestions? Thanks in advance!
