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Forum Discussion
Returning my CBK40 System
After 3 months of struggles, I am finanly giving up on my CBR40 modem/router (and CBK40 kit). I have had Spectrum technicians out so many times that they have told me they wont help me until I use their Arris OEM modem/router/AP kit.
For testing, I decided to give in and test their kit along side mine, and its a night and day difference. No drops, stutters, reboots. I tossed in the flag and will forego Orbi for Arris.
Spectrum was nice enough to offer me their wi-fi service for free (and Spectrum doesnt charg for modem rental).
The Arri is DOCSIS 3.1compliant I belive. So Its got that going for it too.
I hate the Arris web interface compared to the Orbi iOS app, but the Arris router has a lot more features too. My wi-fi signal to the far reaches of my house is weaker for tablets and phones (no satellites etc), but it is good enough.
Google Fiber is in my area now too. So its time to "reevalaute my life"
8 Replies
You might get your own stand alone modem instead. Find out what BYOM is supported on there system.
See if any one of these is supported, if so, then you could get a Orbi router only kit:
I considered it, but at this point if I plan to go mesh again, Ill likely try Eero next. Had Google Wi-fi and wasnt happy with it.
My Orbi experience has been horrible since the day I got it. Even registering it with Spectrum on day one was a trainwreck.
While the CBR40 is "supported" by Spectrum, its actually on their "Supported but not recomended" list. The Spectrum logo that appeard on the original retail box packaging early in 2018 (before it shipped) has been removed. Yes - the Spectrum logo is gone (my box arived vis UPS and I was suprised - and worried - that the logo has magically vanished on the finish product).
All of these things sugest to me that the CBR40 is not-ready-for-prime-time (or maybe Spectrum isnt too pleased with the specs/performance, and is treating as such etc).
No offense to NETGEAR (I have had nice routers and switchs in the past), but Im going to move on...
Well the CBK40 differs from the Standard RBK systems. I presume you may have had a bad kit. Or something between your ISP and this CBK40. I've been enjoying my kit since day one, however I had Cable1 register it as a CM700 since at the time, C1 hadn't posted the CBK40 officially on there list of supported modems when the CM700 was.
I set up my friends RBK50 system a few months back. Loves it and working great for him:
Good Luck.
Ok, just checking. Orbi systems don't like managed switches for some reason.
Whats the model of these switches?
Other than this, your CBK system should run well both wired and wireless back haul. Only other item would be a faulty satellite or modem/router unit. I don't think this is the case here...
