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Router problem - no network every 1-2 days
I have bought orbi rbr20 for a week. However, every 1-2 days, the router will not be function well, my devices can still connect to the router, but can’t access to network. Sometimes, my desktop even can’t search the router ssid. All these problems can be solved by rebooting the router. Can anyone know the issue? Will it be the bandwith problem? I placed my orbi router and satellite in living room(around 400cm diatance between router and satellite in same floor). Thanks.
7 Replies
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).- Router firmware 2.3.1.44.
Orbi system operate in router mode.
My home size is around 1000 feet.
The distance between the router and satellite is around 12-15 feet.
I am now using auto channel for2.4Ghz. Around 2-4 Wifi Neighbors nearby.
I am using WPA2-PSK security modes .What happens if you turn OFF the RBS and just run the RBR alone?
30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Noh wrote:
I have bought orbi rbr20 for a week. However, every 1-2 days, the router will not be function well, my devices can still connect to the router, but can’t access to network. .....- When this happens, does the Orbi Router's top LED ring lights magenta?
- When this happens please login to the Router's IP address (not orbilogin.com as this will probably not work) and check in the web GUI under >> ADVANCED >> INTERNET PORT >> CONNECTION STATUS >>
- The LED light ring function as normal in white color. I will check the connection status through ip address next time, thanks.
