Orbi worked great the first week. Since then it drops connectivity daily along with the satellite.

Same here. Satellite bricks. Can't access web-admin. Can't connect wifi. I got new firmware V1.12.0.14. and not I'm testing.

I seem to have this issue too, I think? System is up but in the phone app the Satellite doesnt show, but it did the first day? I am running current firmware version. purchase 6-23-17 at Best Buy. firmware ~ RBR50 / RBS50 Firmware Version 1.11.0.20 ISP Comcast - HD Package 150mbps 2,200 sq ft ranch Satellite and router about 45 ft apart, one wall. I need a way to test and verify constant connectivity.

I've been having the same problem: satellite disconnecting from the router. Two walls in between. I have concluded this doesn't work for me.

I have had to move my satellite twice because it keeps disconnecting the backhaul, I guess. If this current spot fails, I'll return the Orbi kit, You must admit, though, that 32 hours isn't long.

From what I read.... the back haul is initiated by the router... so i moved the router to the center of the house.... and the sat to the further point. But only way I could do this is the 2 network jacks build into my house. But, you are correct, if it doesnt suit my needs I will send it back also. Doug G***************FW version: RBR50 / RBS50 Firmware Version 1.11.0.20OS: Windows 10 CreativeISP Comcast at 150mbps14 connected devices.2,200 sq ft ranch open floor plan.Router and Sat. about 45 ft a part. (two walsl)

Satellite Keeps losing connection

14 Replies

Fitzcal
Tutor
Jun 25, 2017
everich
Tutor
Jun 26, 2017
Same here.

Satellite bricks.

Can't access web-admin. Can't connect wifi.

I got new firmware V1.12.0.14. and not I'm testing.
- Fitzcal
  Tutor
  Jun 26, 2017
  Where do you go to update firmware?
  - DarrenM
    Sr. NETGEAR Moderator
    Jun 27, 2017
    Hello Doug
    
    Have you logged into the Web UI and checked the attached devices? can you see the satellite?
    
    DarrenM
Doug-48051
Luminary
Jun 26, 2017
I seem to have this issue too, I think? System is up but in the phone app the Satellite doesnt show, but it did the first day? I am running current firmware version. purchase 6-23-17 at Best Buy.

firmware ~ RBR50 / RBS50 Firmware Version 1.11.0.20

ISP Comcast - HD Package 150mbps

2,200 sq ft ranch

Satellite and router about 45 ft apart, one wall. I need a way to test and verify constant connectivity.
- ArtLee
  Apprentice
  Jun 26, 2017
  I've been having the same problem: satellite disconnecting from the router. Two walls in between. I have concluded this doesn't work for me.
everich
Tutor
Jun 27, 2017
My local netgear branch(S.Korea) provided a beta firmware for this problem. - V1.12.0.14

My Orbi works great over 32h+ so far.

Seems newer firmware will help.
- ArtLee
  Apprentice
  Jun 27, 2017
  I have had to move my satellite twice because it keeps disconnecting the backhaul, I guess. If this current spot fails, I'll return the Orbi kit, You must admit, though, that 32 hours isn't long.
  - Doug-48051
    Luminary
    Jun 27, 2017
    From what I read.... the back haul is initiated by the router... so i moved the router to the center of the house.... and the sat to the further point. But only way I could do this is the 2 network jacks build into my house.
    
    But, you are correct, if it doesnt suit my needs I will send it back also.
    
    Doug G
    ***************
    FW version: RBR50 / RBS50 Firmware Version 1.11.0.20
    OS: Windows 10 Creative
    ISP Comcast at 150mbps
    14 connected devices.
    2,200 sq ft ranch open floor plan.
    Router and Sat. about 45 ft a part. (two walsl)

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Satellite Keeps losing connection