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Sats connect via daisy chain even though DC is OFF?
My RBR40 and (2) RBS20 sats were connected via daisy chain for weeks; all working well with good backhaul. Last night my son had a friend overnight so I activated the guest network from the app. This was the wrong move apparently...
After rebooting, my sats came back up and I absolutely cannot get a good backhaul for either of them. Although both glow 'blue' indicating great signal, in app the network map shows both sats as yellow and when logged into the router through browser both sats are shown as 'poor' signal.
First question: why does the app and browser both show poor backhaul when the sats clearly glow bright blue after powering up? Which one is correct?
After mutliple reboots and no good backhaul reported I did some research. It was suggest to uncheck 'daisy chain topology' while logged into RBR40. I did this. Multiple reboots later the sats are still connecting via daisy chain w/ poor backhaul...
Second question. why are my sats connecting in daisy chain when I have specifically disabled this topology?
Its been tough. I love my Orbi but am concerned that changing a setting or two (activigin guest network in this case) may throw the configuration right out the window and lead to hours lost. Any help is greatly appreciated.
- In fairness I need to check back for the good of the community after the rant above. Apparently the recent firmware update that rolled out, I want to say it was a week or two ago, did not update one of my satellites correctly. The more I poked around in the router settings from my PC browser, I was noticing problems with the firmware version listed for my one satellite that was acting up and subsequently likely causing all of the poor backhaul reports and daisy chaining mayhem.
I ended up retrieving the IP address of the satellite itself, using my router login credentials, and logging directly into that satellite on my network. From there I was able to use the firmware update functionality of the satellite itself. I downloaded the newest firmware for my satellite from the Netgear website and flashed it using the connection directly to the affected satellite.
From there it was time for another full factory reset, all three devices. Bunch more messing around with tweaking placement here and there but I am back up and running. I’d like to thank anyone above who took time out of their schedule to help me through it. I know how important firmware is and should have dug deeper. The app is only going to tell you the firmware version of your router itself I realize now the importance of digging into the router interface on a web browser when troubleshooting difficult issues.
Orby stays in my house as of this time; we shall see what the future holds.
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerHas a factory reset and setup from scratch been performed since last FW update?
using firmware v2.5.1.16
I'll have to check my ISP's modem I am using
3,200sf including my finished basement
Distance between router and sat 1 - approx 30'
Router to sat 2 40' maybe?
No, I have not done a factory reset and setup from scratch since last FW update. Necessary step at this point?
I woulds try a reset and setup from scratch. I would not synce the RBS during the setup. After you complete the RBR setup, go in and disable Daisy Chain and ensure the RBR reboots. Enable Beamforming and MIMO. After the RBR ready, wirelessly re-sync 1 RBS at a time. I would do these near the RBR or in the same room initially. Then once the RBS are added, place them in there remote locations.
Check the Orbi app to see if the RBS are each connected directly to the RBR or if the RBS is connected to each other in a chain. Should each be directly connected to the RBR with dotted lines.
ddigler wrote:Second question. why are my sats connecting in daisy chain when I have specifically disabled this topology?
You are probably more careful than I have been. A number of times, I have checked a box on the Orbi web interface and forgot to click the "Apply" button at the top. Very annoyed when my changes did not take place.
