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beckss1's avatar
beckss1
Tutor
Dec 15, 2018

SATTELITE DROP-OUT

Hi,

Last day I have a problem with my ORBI system (RBR40 - V2.2.1.210 and RBW30 - V2.2.1.204) and all attempts for resolving not help me

I mean reset sattelite and re-add it again help me for not for 1 hour connection via  sattelite.

I think, that I rolled back to previous verssion. - ORBI\2.1.4.16

Please explain me how I can make this and what a order (R-S) or what I need to make also for resolving.

Thanks and regards,

 

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try disabling the following and see:
    MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
    If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.

     

    Try a Manual FW load:
    https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416

     

    • beckss1's avatar
      beckss1
      Tutor

      Thanks for providing quick answer, but only after that I downgrade sattelite version to V2.1.4.16_1.0.17 it started to work properly without any discoonect issues.

      Thanks and regards,

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Glad you got it working,

        Try the suggestions next time if you upgrade to 210. v210 is working for others. 

         

        Enjoy.