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Forum Discussion
Godders1975
Aug 21, 2021Initiate
Set up issue - NBN FTTP / Orbi RBR50 - Australia
Greetings!
(context)
Have been connected to FTTC for a whoile now using an Archer C60 which has been good with no issues at all, however just in the process of moving house to a place with FTTP and rather than connection being centrral to the house it's in the garage, so decided to get Orbi AC3000 1+1.
(Issue)
I quickly set the system up in the new place, using a direct connection into Uni-D port 1 of the NBN NTD, plugged the router and placed the satelitte int he furthermost room, it all worked and connected fine through my phone, got on to the app and all set up, SSID changed etc - or so i thought.
Went back to new place this morning to check the work laptop to connect via wifi as i do currently and it said 'connected but no internet', when i tried to get onto the orbi app on the phone, it says 'orbi not set up' and it cannot detect the wifi and prompts me to set up as a new user and it just loops around like this.
What am I doing wrong, it's likley a user issue but i'm stumped as to what.
- Problem resolved.
Took them to work to check, basically appears the set up didn't complete properly. Firmware updated and all appears to be good.đ
3 Replies
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Have you tried setting it up using a pc instead of the app? I'm not a huge fan of the app process.
What ONT do you have?
what firmware is on it? (might have updated and factory reset itself)
- Godders1975InitiateProblem resolved.
Took them to work to check, basically appears the set up didn't complete properly. Firmware updated and all appears to be good.đglad to hear you got it fixed. If you mark the solution as solved, it might help the next person with that issue