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djc6's avatar
djc6
Luminary
Nov 07, 2016
Solved

Slooooow iPad 3 & iPad 2 on Orbi - everything else super fast

Picked up an RBK53 - three pack Orbi at Costco on Friday.

 

I have an iPad 2, iPad 3 both running iOS 9.3.5. They will likely never get upgraded past that, iOS 10 doesn't support them.

Both devices get around 18Mbps down and 32Mbps up (odd that upload is 2x faster than download??) approximately 10 feet from one of the satellites. I checked that they were connected to that satellite via 5Ghz 802.11n by using 'Net Analyzer' app and the 'Enable advanced view of Attached Devices page' option on the debug page.  I am running latest firmware on Orbi v1.3.0.12

My wife's iPad mini 4 and my iPhone 6S+ - both are 802.11.ac devices - in the same location get about 310Mbps down and 32Mbps up - I have the 300/30 package from Cox Communications. We also have two laptops and both are able to get the full 300/30 almost anywhere in the house now!

 

Everything else has been great with Orbi - setup was super easy, so far no disconnections or anything weird - just slow 2nd/3rd gen iPads.

  • Hello djc6

     

    I was able to get my hands on a Ipad 2 and test it on my orbi  and I am getting the same result as you are it will not go over 20 mbs enen though my laptop is getting 70+ on speed tests I will pass this along to our engineers to see if we can find out why.

     

    DarrenM

14 Replies

  • You can add Sony Xperia z4 tablet to the list with very slow speeds and constant wireless drops all day reboot of orbi fixes temporarily and issues starts again. tried changing channels, factory resets, no help.


    • JMU1998 wrote:

      You can add Sony Xperia z4 tablet to the list with very slow speeds and constant wireless drops all day reboot of orbi fixes temporarily and issues starts again. tried changing channels, factory resets, no help.


       

      different issue to what you have posted

  • I hooked back up my TP-Link TL-WR1043ND v2 N300 class, 2.4Ghz router which I replaced with Orbi.  My iPad 2 & 3 were able to get speeds 2x faster - 40Mbps down.
     
    Curiously, when I use the Orbi both are pegged at almost exactly 20Mbps down like something is rate limiting it.  The speedtest.net graph is a perfectly flat line that I've observed nowhere else.  Still not sure why faster at uploading.
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello djc6

       

      Have you made sure that the beam forming is unchecked its located in Advanced-Advanced Setup-Wireless settings try un checking that and see if this improves your connection.

       

      DarrenM

      • djc6's avatar
        djc6
        Luminary

        Thanks for response DarrenM.  

         

        I went into settings and "Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices" was already unchecked.